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Banquet Manager

Waldorf Astoria Doha West Bay
, QAT
Full Time
Manager
Onsite
Customer ServiceCommunicationFood & Beverage KnowledgeEvent ManagementTeam LeadershipHiring
Free

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Customer ServiceCommunicationFood & Beverage Knowledge
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Company Description

  • Waldorf Astoria Doha West Bay represents the epitome of luxury and refinement.
  • Offers guests sincerely elegant service and unforgettable experiences.
  • Team members create personalized moments reflecting the brand's heritage of sophistication and care.

Role Description

  • Banquet Manager responsible for overseeing planning, coordination, and execution of all banquet events.
  • Full time, on site role in Doha, Qatar.
  • Includes managing banquet operations, supervising team members, and ensuring high standards of food and beverage service.

Responsibilities

  • Coordinate event setup and breakdown.
  • Work closely with culinary and sales teams.
  • Monitor service quality and resolve guest concerns.
  • Manage staffing levels, support hiring and training.
  • Ensure compliance with health and safety regulations.
  • Maintain accurate event reports and cost controls.
  • Maintain active floor presence during events.

Qualifications

  • Strong Customer Service and Customer Satisfaction skills.
  • Excellent Communication skills.
  • Solid Food & Beverage knowledge including banquet service standards.
  • Hiring and team leadership skills.
  • Relevant qualifications in Hospitality Management or related field beneficial.
  • Prior experience in banquet or events management in upscale or luxury hotels.
  • Strong organizational and problem solving abilities.
  • Proficiency in event management or hotel systems.
  • Capacity to work flexible hours including evenings, weekends, and holidays.

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