Banking Operations Processor- Credit Administration
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Key skills for this role
About the Role
DICETEK LLC seeks a Consultant Operations Processor for Credit Administration in Dubai. The role involves processing loan disbursements, ensuring compliance with CRAD framework, and supporting audit and reporting activities.
Key Skills for This Role
Responsibilities
- Process transactions in line with CRAD Framework and PFDs/SOPs
- Ensure loan disbursements are as per disbursement controls in FRS/EFRS
- Prepare accurate internal and external reports
- Address audit issues in a timely manner
- Provide process improvement initiatives
Requirements
- Ensure transactions processed with 100% accuracy
- Due diligence in executing transactions with error rate less than 1%
- Adhere to policy, procedures, and guidelines
- Meet TAT as per agreed SLA with BUs
- Proactive participation in UAT and project implementation
Full Job Posting
Operational Processes
- Ensure transactions processed in line with CRAD Framework & PFDs/SOPs with 100% accuracy
- Ensure loan disbursed as per disbursement controls in FRS/EFRS
- Ensure accurateness in all internal and external reporting Other MISs
- Due diligence in executing/preparing transactions with error rate less than 1%
Operational Compliance
- Ensure all audit issues addressed in a timely manner
- Ensure transactions carried out in line with ongoing recommendations from management
- Assist CRAD in achieving satisfactory audit rating
- Understand and adhere to policy, procedures, and guidelines
- Compliance with Circulars / CRAD framework/ PFDs
- Minimal adverse audit observations
Customer Service
- Meet TAT as per agreed SLA with BUs & timely problem solving response
- Responses to BUs to be in line with queries raised with 100% accuracy
- TAT adherence assessed by CSAT scores
Initiative Projects
- Ensure proactive lead and participation in UAT/implementation of all project assigned
- Assist and implement CRAD project portfolio & process improvement initiatives
- Provide at least 2 process related initiatives to improve process and quality
- Provide at least 2 control related initiatives to reduce errors
- Implement Automation of reports and tracking mechanism for manual activities at CRAD
Employee Self
- Develop technical & soft skills through L&D programs
- Continuous updation of process/procedures and measuring training needs
- Awareness of procedure and significance of tasks through CRAD Framework, PFDs and manuals
- Develop new skills to improve quality of work
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