jazzhr
Awake Overnight Housing Support Worker
YWCA Toronto
Toronto, CAN
Full-time
Entry · 1+ years experience
Onsite
CAD 57888-57888 yearly / year
Discovered 3 days ago
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- Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations;
- Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;
- Monitor and update caseworkers on tenants’ health and wellbeing;
- Models and coaches’ tenants to use conflict resolution and mediation skills to support positive relations between tenants;
- Provides case management follow-up supports, and referrals in the areas of health and wellness, harm reduction, counselling, income and food security;
- Conducts health and safety assessments, and identifies tenants’ issues/resources;
- Demonstrates and maintains knowledge of relevant legislation regarding housing services, Child Welfare, the dynamics of gender violence, substance use and mental health, and effective support strategies;
- Applies trauma informed practice knowledge, stays current and demonstrates skill in the area of trauma support and acts as a resource to security staff and tenants during the overnight;
- Working with the Manager, participates in the team as a specialist in the area of innovative community development and capacity building with marginalized and mixed communities;
- Ensures accurate, timely documentation of program and tenant support initiatives.
- General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work ) (Cases for Equivalency will be considered) ;
- 1 - 3 years directly related experience working in a housing/shelter setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/ violence/trauma, mental health/addictions, or concurrent disorders;
- Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;
- Proven experience working independently, developing and facilitating groups;
- Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;
- Supportive counseling and group-work approach that is flexible, client-centered and strengths-based
- working knowledge of harm reduction principles and practice;
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