AV Technician Tier 2

WHAT YOU WILL DO:

• As a Tier 2 Audio Visual Field Technician, you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders.
• THIS POSITION REQUIRES UP TO 70% TRAVEL.
• KEY RESPONSIBILITIES:
• Provide daily reporting to the Project Management team.
• Install a wide variety of AV technology in both existing and new build project sites.
• Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware.
• Ensure compliance with general contract requirements during installations.
• Apply knowledge of low voltage electrical concepts.
• Utilize basic carpentry and installation skills.
• Operate power tools safely and effectively.
• Diagnose, troubleshoot, and resolve technical problems.
• Travel to other sites as needed to support projects and installations.
• ESSENTIAL CRITERIA:
• Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
• Understanding of signal flow and AV rack building to AVIXA standards.
• Familiarity with AV industry cabling and connector termination.
• Strong sense of urgency and agility in dynamic environments.
• Excellent customer interaction skills and professionalism.
• Ability to work independently in high-pressure, fast-paced settings.
• Commitment to ongoing technical development.
• Willingness and eligibility to travel and work globally.
• Strong organizational and time management skills.
• Effective written and verbal communication.
• Critical thinking and problem-solving abilities.
• Flexibility and adaptability to changing work hours and customer needs.
• Team-oriented mindset.
• Valid driver’s license.
• DESIRABLE CRITERIA: