Audio Visual Engineer

Key Responsibilities

• Provide initial troubleshooting and triage for network-related operational incidents; escalate to Level 2 or engineering teams when advanced networking support is required
• Serve as a subject matter expert (SME) for enterprise audio-visual and conference room technologies
• Support, maintain, and help standardize Microsoft Teams Rooms and legacy Cisco video conferencing environments
• Deploy, operate, and maintain AV systems in conference rooms and training areas, including displays, microphones, cameras, speakers, DSPs, and control systems
• Work closely with the Unified Communications team to support conference room operations, issue resolution, and technology improvements
• Provide hands-on AV support for executive meetings, large events, training sessions, and other special events
• Develop, document, and help enforce global AV standards and best practices
• Become the SME for IPG’s network monitoring and alerting tools
• Maintain accurate and up-to-date documentation for AV systems, standards, and operational procedures