Audience Data Analyst

An understanding of the below will be beneficial and highly regarded so please do reflect these in your application if you have:

• Experience with ticketing or CRM data.
• Experience working across multiple data sets.
• Experience with audience, visitor, member or customer data in a performing arts or visitor attraction environment.
• Experience using Python, R or another analytical programming language for data analysis or automation.

The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone.

Equality, Diversity and Inclusion underpin all that we do.

We want our people to be representative of the diversity in the UK.

We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams.

We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace.

We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices.

Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

A full job description can be found here.

For more information about working with the Royal Ballet and Opera, please review the info pack here.

For a list of potential reasonable adjustments, please review this guidance document.

If you have any access requirements for your application, please contact the RBO Recruitment Team on hr.recruitment@roh.org.uk

If you are applying as an internal candidate, you might find this guidance document helpful.

Closing date for applications: 11:59pm, Sunday 20th September 2026.

Interviews will take place over two stages – the first an initial online interview via MS Teams and the second in person at ROH Covent Garden.

Applicants must have work authorisation for the UK.

No agencies.