AsstMgr-Sales I
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Key skills for this role
About the Role
Marriott International seeks an Assistant Manager Sales I to assist in soliciting and handling sales opportunities, building long-term customer relationships, and achieving personal sales goals.
Key Skills for This Role
Responsibilities
- Assist with soliciting and handling sales opportunities
- Ensure business is turned over properly and in a timely fashion for proper service delivery
- Assist in leading all day to day activities related to sales with a focus on building long term, value based customer relationships
- Achieve personal sales goals
- Work collaboratively with off property sales channels to ensure coordinated sales efforts
- Build and strengthen relationships with existing and new customers to enable future bookings
- Participate in sales calls with members of sales team to acquire new business and/or close on business
- Support operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
- Identify new business to achieve personal and location revenue goals
- Understand overall market competitors’ strengths and weaknesses, economic trends, supply and demand
Requirements
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in sales and marketing or related professional area
- OR 4 year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
Full Job Posting
Job Summary
- The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day to day activities related to sales with a focus on building long term, value based customer relations
Candidate Profile Education and Experience
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
- OR 4 year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
Core Work Activities Building Successful Relationships that Generate Sales Opp
- Works collaboratively with off property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Assists with managing and developing relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Rev
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Assists in closing the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
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