Asst. HR & Training Manager

Role Overview

Education and Experience

• One qualification route is a high school diploma or GED plus two years of experience in human resources, management operations, or a related professional area.
• An alternative route is a two-year degree from an accredited university in Human Resources, Business Administration, or a related major, with no work experience required.

Recruitment and Hiring

• Assist with interviewing and hiring HR team members as needed.
• Maintain external recruitment contacts, attend job fairs, and document outreach efforts.
• Network with local organizations to source candidates.
• Monitor candidate identification and selection and perform quality control.

Benefits and Claims

• Work with the unemployment services provider to respond to claims and review reports for accuracy.
• Assist with unemployment claim activity reports and attend hearings when needed.
• Support periodic claims reviews and workers compensation claims administration.

Training and Development

• Assist with departmental orientation and new-hire training.
• Coordinate and facilitate orientation programs that emphasize guest service and company culture.
• Ensure new-hire attendance and leadership participation in training.
• Support employee cross-training for daily operations.

Employee Relations

• Support employee communication channels, including daily communications and property-wide meetings.
• Review progressive-discipline documentation for accuracy, consistency, and supporting evidence.
• Acknowledge employee concerns promptly and escalate issues to the appropriate HR leader.
• Communicate performance expectations in line with job descriptions.

Compliance and Records

• Maintain secure employment, performance-management, compensation, medical, and other employee records.
• Support employee-file audits and compliance with privacy requirements.
• Facilitate applicable drug-testing processes and communicate property rules, safety, and security policies.
• Support claims reviews and workers compensation processes to promote employee care and cost management.

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