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Key skills for this role
This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development.Itrequiresahighlymotivatedandtarget-drivenindividualwithastrongunderstandingofthelogisticsand courierindustry.
Reports To
Branch Manager
Travel Required
25% ☐ 50% þ 75% ☐
About DHL Blue Dart Express India:
Blue Dart Express Limited , a listed company, isa leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time- bound,andsecuredeliveryservicesacross55,000+locationsinIndiaaswellasinternationally.Itscompetenciesspan acrossevaluationandcontracting,planningandtransition,deliveryandexecution, andspecificservicecapabilities.We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-pacedlogisticsenvironment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, atransport,storage,andcommunicationsbusiness,sinceMay2004.
BlueDartExpressLimitedisapartoftheDHLGroup'sDHLeCommercedivision,leveragingthisgloballogisticsleader’s networkacross220countriesandterritoriestoprovidecomprehensiveexpressandlogisticssolutionstoourclients.Our robustnetworkandunmatchedinfrastructure havepositioned theBlueDartbrand asakeyIndia-grownlogisticsplayer withanunmatchedandphenomenalglobaloutreachrootedintheDHLbrandofitsmajorityshareholder.
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Kharghar, IND
Bengaluru, IND
Chennai, IND
Bengaluru, IND
Bengaluru, IND
Mumbai, IND
Chennai, IND
Delhi, IND
We are proud to be consistently ranked among India’s Top 100 Great Places to Work , combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creatingaworkplacewherepeoplearevalued,empowered,andwearthesobriquet“BlueDarter”withhonour.
If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong . Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional,successionplanningandglobalcareerpaths,andstrongcultureofrecognition.
Position Overview:
The Senior Business Development Executive/Associate Territory Manager is responsible for driving revenue growth within the assigned Area by effectively managing the sales process for all products, including Domestic Priority (DP), International, Retail, Cargo, and E-Retail. The role will also focus on revenue enhancement through channel partners such as Regional Service Providers (RSPs), Consolidators, Franchise Collection Centres (FCCs), and One-Stop Centres (OSCs). The incumbent will play a crucial role in customer acquisition, relationship management, and adherence to company sales policies.
Job Purpose:
This role will focus on managing the end-to-end sales cycle, ensuring customer satisfaction, and driving sustained business development.Itrequiresahighlymotivatedandtarget-drivenindividualwithastrongunderstandingofthelogisticsand courierindustry.
Key Roles & Responsibilities:
• Monitor and drive Area revenue performance to achieve targeted sales growth and profitability.
• Evaluate the profitability of key accounts and take corrective measures to achieve profit targets.
• Track product-wise yields regularly and develop action plans to meet set targets.
• Manage the end-to-end sales process for the Area, ensuring revenue growth for all products.
• Develop and maintain strong relationships with existing customers, ensuring revenue retention.
• Identify and drive new business opportunities through channel partners.
• Monitor and enhance channel partner performance in terms of revenue, sales, and profitability.
• Support sales capability-building initiatives for sales teams and channel partners.
• Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners.
• Implement sales and marketing strategies to enhance market share and profitability.
• Follow up and ensure closure of product-specific sales leads received from telemarketing or other departments.
• Negotiate rates and service offerings with customers within set approval limits.
• Maintain and update prospect details in the Saffire system on a daily basis.
• Address and resolve customer service issues in coordination with internal and external stakeholders.
• Provide insights to the Branch Sales Head regarding modifications to existing product offerings to enhance revenue and profitability.
• Ensure achievement of collection targets within the set remittance cycle and Days Sales Outstanding (DSO) benchmarks.
• Guide and support the sales team to ensure high performance and goal alignment.
• Ensure optimal staffing levels within the Area sales team.
• Essential: Graduate degree in Business Administration, Sales, Marketing, or a related field.
• Preferred: An MBA or Postgraduate degree in Sales & Marketing.
• 1-3 years of experience in sales, business development, or key account management in the logistics, courier, supply chain, or e-commerce industry.
• Experience in B2B sales, managing channel partners, and driving revenue growth is an added advantage.
• Result-Oriented: Strong drive to achieve sales targets and revenue growth.
• Customer-Centric: Ability to develop and maintain strong customer relationships.
• Analytical Thinking: Proactive approach to market analysis and business development.
• Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement.
Key Performance Indicators:
Growth in Area Revenues
% achievement of product-wise and channel-wise revenue targets Achievement of yield targets (Yield per piece) for all products
Drive Market Growth
% increase in revenues from key industry segments (e.g., Automotive, Life Sciences,etc.)andkeyaccounts
Enhance Revenues via Channel Partners
Revenue targets achieved through RSPs and other channel partners
Ensure Timely Collections
Achievement of Logic Remittance targets
Reduction in outstanding receivables (e.g., 60-day, 90-day, 150-day buckets)
Drive Sales Capability, Productivity, and ProcessAdherence
Achievement of Sales KPIs and compliance with SOPs
New Product Development
Successful implementation of new products in the Area
Foster a Performance-Driven Culture
Timely adherence to Performance Management System guidelines
Drive Employee Morale and Engagement
Employee retention and engagement metrics
Why join DHL Blue Dart?
When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future oflogisticsacrossIndiaandtheworld.AtBlueDart,wedon’tjustdeliverparcels—wedeliverexcellence,innovation,and opportunity every day.
Here’s what makes us stand out:
· Great Place to Work® Certified —a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
· Competitive pay and performance-linked rewards that truly recognize your impact.
· Structured learning, global exposure , and on-the-job coaching to help you grow faster than ever.
· Best-in-classbenefits —fromcomprehensivemedicalcover(includingoptionalparentalcare)tofinancial wellness and generous time off.
· Aculturethatcelebrates diversity,innovation,andboldthinking —whereyourvoiceisheardandyour contributionsmatter.
· Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
· Theprideofworkingwith India’smostawardedlogisticsbrand ,trustedbymillionsanddrivenby purpose.
This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—butaGreatPlacetoWork. Comegrowwithus.
AtBlueDartExpressLimited,all recruitmentisconductedthroughafair,transparent,andmerit-basedprocessaligned withourcommitmentstoHumanRightsandDiversity,Equity,Inclusion&Belonging(DEIB).
BlueDartdoesnotrequestoracceptanyfees,deposits,orpaymentsfromcandidatesatanystageoftherecruitmentor onboardingprocess.Anysuchrequestisfraudulentandunauthorized.
BlueDartshallnotberesponsibleforanylossarisingfromsuchfraudulentactivity.Forverification,candidatesmaywrite to bdjobs@bluedart.com .
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Full-time
Entry · 1+ years experience
Onsite
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