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ApplyBoard is seeking a highly analytical and investigative Associate Support Manager – Compliance to strengthen our fraud prevention and application integrity capabilities.
This role will be responsible for identifying suspicious behaviors, building detection logic, and partnering with Product, Operations, and Support teams to prevent fraudulent applications across the student lifecycle. The ideal candidate combines investigative thinking, data analysis, and operational judgment to safeguard institutional trust and platform credibility at scale.
You will play a critical role in protecting students, recruitment partners, and institutions by proactively detecting risk patterns and developing scalable compliance processes.
Investigate suspicious student applications, documents, and behavioral patterns across the application journey.
Build and refine fraud detection models, rule sets, and risk indicators based on historical trends and emerging tactics.
Identify high-risk recruitment partner behaviors and escalate potential integrity violations.
Analyze datasets to detect anomalies in submissions, outcomes, and document authenticity.
Review flagged cases and determine appropriate action (approval, rejection, escalation, or monitoring).
Maintain clear audit trails and documentation for all compliance decisions.
Ensure adherence to institutional policies, immigration regulations, and internal risk guidelines.
Support complex cases including credibility concerns, document manipulation, and outcome discrepancies.
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Partner with Product and Data teams to improve automated risk scoring and detection workflows.
Work with Support and Operations teams to implement preventive controls within daily processes.
Provide actionable insights to leadership on emerging fraud trends and systemic risks.
Assist Training teams in educating internal staff and partners on compliance best practices.
Develop proactive prevention strategies to reduce fraud at source rather than post-submission.
Recommend platform safeguards, validations, and user-experience changes to reduce misuse.
Create dashboards and reporting to track fraud rates, detection accuracy, and resolution outcomes.
Continuously refine policies to balance customer experience with platform security.
Direct impact on protecting global education ecosystem integrity.
Opportunity to build scalable fraud prevention systems at a global platform.
Work closely with Product, Data, and Operations leadership.
Help shape the future of trust in international education mobility.
ApplyBoard empowers students around the world to access international education. Our global team leverages cutting-edge technology to build innovative tools and share sector insights that support our network of international students and 1,500+ partner institutions. We've helped more than 1,300,000 students from over 180 countries with their study abroad journey so far, and we're just getting started.
Ready to join us? We're grateful for your interest in joining the ApplyBoard team. However, only select applicants will be contacted for an interview.
We may use artificial intelligence tools to support the hiring process, potentially while reviewing applications, analyzing resumes, or assessing applicant responses. These tools don't replace human judgment, and final hiring decisions are made by our team members. If you'd like more information about how your data is processed, please contact us.
ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.
Canadian study-abroad application platform helping international students connect with universities, colleges, and recruitment partners.
Visit company websiteJobs and hiring trendsFull-time
Entry · 1+ years experience
Onsite
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