Associate Program Manager

• Assists Program Managers in managing, planning, and performing management and financial control of contracts.

• Supports achievement of financial, schedule, technical, and business performance objectives in accordance with the Integrated Business Plan (IBP).

• Coordinates activities across multiple functions to support program objectives and demonstrates good analytical, leadership and communication skills at all levels of management.

• Assists the Program Managers to monitor and manage the completion of hardware deliverables and on-time delivery.

• Manages hardware shipments, internal shipment planning and coordination activities, and coordinates with Quality team functional reviews of shipments.

• Assists in the management of customer warranty claims, coordinates with Program Quality Manager and supporting functions to determine root cause and corrective actions, implement quality improvements, and deliver warranty material to the customer.

• Coordinates with the program teams to develop and maintain the Integrated Master Schedule (IMS) and monitor program team’s performance against the IMS.

• Develops reports on key program metrics including on-time delivery, hardware production and delivery forecasts, and performance to labor and material budgets.

• Supports recurring status meetings with the program teams and customers.

• Facilitates customer meetings and coordinates visits with Export and Security functions.

• Successfully navigates through cultural differences to understand unique stakeholder customs, expectations, values, and priorities.

• Utilizes appropriate messages, channels, and resources to ensure effective communication to overcome barriers.

• Assists in the Identification and assessment of performance gaps to customer expectations or program objectives, assists in the development and initiation of improvement plans to close the gaps, and gathering of metrics to verify performance to plan.

• Supports capture efforts to secure new contracts.

• Supports proposal activity that may include preparing outlines and project timelines to be compliant with Request for Proposal requirements.

• Interfaces with cross-functional team members in contracts, finance, engineering, operations, and other supporting organizations.