Associate Operations Manager
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Key skills for this role
Key Skills for This Role
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The Role
We're hiring the person responsible for managing key ingredients in Zoomo's operations: spare parts and process excellence. You are directly reporting into the Country Lead / Head of Operations and will become a key part of the UK leadership team.
As an Associate Operations Manager, your responsibilities include:
UK-wide spare parts management and distribution for e-bike, e-moped and e-cargo bikes for Zoomo’s UK business
Being the POC for central Supply Chain and Hardware teams on fleet forecasting, spare parts planning and supplier management
Management of Zoomo's in-house parts rework team and overall responsibility for rework parts output (e.g. batteries, IoTs, controllers, displays, motors)
Ownership of key operational excellence processes for the UK, incl. but not limited to relating to battery safety and system accuracy
Working closely with the UK Head of Operations on delivering key growth or profitability projects
Requirements
- Bachelor’s Degree (preferably in the wider field of business, economics or engineering) or equivalent work experience
- 2+ years experience working in an operations, inventory management or warehousing context
- Experience working with imperfect data in a fast-paced environment
- Pragmatic prioritisation, implementation and problem-solving skills
- Strong analytical skills using spreadsheets, preferably also experienced with Bigquery and AI tools
- Experience managing projects, and building tools and processes to improve operational efficiency
- Ambitious, efficient and stable under tight deadlines and competing priorities
- Good verbal and written communication skills
- People management experience (preferred)
- Experience managing health and safety processes in an operational business (preferred)
Benefits
- We offer you the chance to be part of a team at the cutting edge of the world's electrification journey, including
- Working with a switched on team that strives to make the streets greener and serve the rider,
- Base salary of £40,000–£45,000 (depending on experience),
- Benefit from the company's success through equity options, giving you ownership in and financial upside to the company's long term success
- Global and country-specific benefits packages,
- Monthly team outings and events,
- The chance to get to know our product by using one of our e-bikes,
- An annual learning and development allowance, and mental wellbeing support.
- Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
About Zoomo
Australian light-electric-vehicle manufacturer and fleet-services operator serving last-mile delivery couriers and businesses.
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Associate Operations Manager
London, GBR
Zoomo is seeking an Associate Operations Manager to lead UK spare-parts management, process excellence and operational improvement for its electric-vehicle business. The role requires experience in operations, inventory