Associate Manager, Lending Operations (UAE National)

Job Summary

Key Responsibilities

• Execute mortgage liaison activities for UAE property registration and coordinate with authorities, government registration offices, and banking institutions.
• Prepare, verify, and coordinate property registration and mortgage settlement documentation.
• Track, maintain, and safeguard collateral documents and mortgage loan security records.
• Maintain security documentation in eSDS and prepare security trackers and Title Deed MIS reports.
• Review process notes, strengthen controls, and prepare daily, weekly, and monthly MIS reports.
• Conduct personal discussions with high-net-worth, high-value, and sensitive clients when required.
• Handle client communications accurately, professionally, and in compliance with policies and service standards.

Skills and Experience

• Must-have behavioural skills include action orientation, collaboration, and customer focus.
• Other stated skills include nimble learning, courage, trust-building, and managing ambiguity.
• Relevant mortgage, loan servicing, banking operations, or financial services experience is advantageous but not mandatory.

Qualifications

• Fresh graduates and candidates with limited professional experience are considered.
• Candidates should demonstrate analytical and problem-solving ability, attention to detail, and accuracy.
• Effective communication, stakeholder management, adaptability, and customer focus are required.
• Interest in banking, lending, mortgage, or financial services operations is expected.
• English or Arabic communication ability is listed in the qualifications.

What We Offer

• Benefits include retirement savings, medical and life insurance, leave programs, wellbeing support, and learning opportunities.
• Flexible working options are described as being based around home and office locations.
• The organization describes an inclusive, values-driven workplace focused on integrity, improvement, and collaboration.