Associate II Global Mobility Coordinator

Prepare and update the complete international assignment documentation, files, and contract-related materials supporting complex expatriate arrangements.

Maintain accurate data in assignment management systems (MyMobility) to ensure compliance with Thoughtworks policies, government regulations, and international requirements.

Support invoice reviews and documentation workflows involving multiple stakeholders and policy frameworks.

Ability to apply analytical and problem-solving skills to review unique assignment cases, interpret guidelines, and recommend appropriate resolutions.

Ideally, the candidate will utilize critical judgment to identify and resolve issues, investigate root causes, and oversee collaborative corrective actions across various teams.

Ability to proactively assess the subsequent effects of decisions across payroll, tax, immigration, benefits, finance, and compliance areas.

Partner with external vendors, government agencies, and mobility service providers regarding documentation, services, compliance requirements, and invoicing.

Coordinate with Payroll/Tax, HR, Finance, Total Rewards, and other departments to ensure alignment in assignment execution and resolution of escalated issues.

Prepare, analyze, and maintain data used for cost estimations, Authorisation files, audits, and compliance reviews.

Use Workday, MyMobility, G-drive and other tools to ensure accurate data capture and reporting across assignment workflows.

Participate in the ongoing optimization of global mobility tools, templates, processes, and cross-functional workflows.

Support broader Global Mobility and HR Operations initiatives focused on enhancing efficiency, compliance, documentation accuracy, and service delivery.

Always ensure a ‘customer first’ approach by consistently and proactively role modelling excellent customer service.

A willingness to leverage the CORE framework of tools is highly valued, as it helps drive continuous improvement in processes, quality standards, and overall compliance.

Understand and be compliant with the corporate data protection and confidentiality policies.

Accountable for the day-to-day performance metrics, ensuring clear SLA's and KPI's align to effective and positive employee experience. Utilize metrics to demonstrate and communicate shared services value.

Comfortable with learning global tax laws relating to expats

Experience with communicating internally across regions and with vendors