Associate Forward Deployed Product Manager

As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy, and optimize AI Agents that transform our customers’ businesses and delight their customers. This customer-facing role blends product thinking, prompt engineering, data-driven insights, and project leadership with Strategic & Fortune 500 companies.

In this role, you’ll collaborate with senior Forward-deployed Product Managers and Forward-deployed Engineers (FDEs) to support the build of AI Agent products.

What You’ll Do:

Drive AI Agent deployments for customers across the lifecycle — from pre-sales to post-launch optimization

Define AI roadmaps for the customer’s executive team by blending both quantitative analysis and qualitative insights; leverage automated conversation discovery tools in addition to traditional data analysis

Iterate prompt & context engineering to achieve customer’s use case and intended business outcomes

Own designing and running evaluations and A/B tests of AI Agents with Forward-Deployed Engineers (FDEs) using Cresta’s agent builder and beta internal tools

Improve our playbooks for agent development and customer deployment

Why join as an Associate FDPM at Cresta?

Differentiated career development:

Get hands-on AI product experience building Agentic solutions using a cutting-edge tech stack

Access to an accelerated timeline of customer-facing opportunities as an AI thought partner to executives & leadership

Rotational opportunities:

Launching solutions for mid-market to Fortune 500 companies across different verticals, gaining breadth & depth in industry knowledge and domain expertise

Develop multiple functional strengths as a super-generalist: work on projects that give experience across multiple teams, including go-to-market, engineering, product, customer success, and more

Investment & mentorship:

Mentorship from PMs who have been building GenAI solutions since GPT-2, as well as from Microsoft, TikTok, consulting firms, and start-ups

Launching pad for your learning and career, we take that seriously as a company in scoping opportunities

What We’re Looking For:

You are a pragmatic, results-oriented problem solver who thrives in fast-paced environments and excels at turning ambiguity into execution.

What you’ll bring:

2+ years of relevant experience (e.g., Product Management, Consulting, Implementations, Customer / Sales Engineer, Revenue & Sales Analyst, Investment Banking, Founder)

Hands-on work style – curiosity with a bias for action. You deliver with urgency and care

Comfortable working with ambiguity and learning quickly in a dynamic startup environment

Willingness to travel

Bonus Points:

Previous exposure via clients or projects to the travel & hospitality, healthcare, insurance, and financial industry domains

Experience in a startup or high-growth SaaS environment

Experience working closely with AI or LLM-first products

Technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

Comprehensive medical, dental, and vision coverage with plans to fit you and your family

Flexible PTO to take the time you need, when you need it

Paid parental leave for all new parents welcoming a new child

Retirement savings plan to help you plan for the future

Remote work setup budget to help you create a productive home office

Monthly wellness and communication stipend to keep you connected and balanced

In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

OTE Range: $130,000–$170,000 + Offers Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai