Associate, Facilities & Operations

Fidelity Real Estate Company is the corporate real estate division of Fidelity Investments, providing a full range of services to Fidelity business units nationally and internationally. Fidelity Real Estate runs more than 9 million square feet of space in the United States and overseas, including 13 North American and six international corporate sites, four critically important data centers and more than 200 retail investor centers. The team is customer-centric; everything we do focuses on delivering solutions that meet the needs of Fidelity associates at all levels.

Undergraduate degree or relevant experience

Proven ability in hospitality is required, with preferred experience in Cross-functional team management, Hospitality/Customer Service and Commercial Real Estate.

Experience within the Financial Services industry is also valued.

Physical requirements include walking through buildings and occasionally performing light-duty activity such as moving IT (Informational Technology) equipment.

May need to work occasional extended hours (morning or evening) to support projects or activities.

Ensure the local site is functioning to quality standards and making recommendations to Real Estate teams if repairs or updates are required.

Identify and resolve issues with cleaning, IT, and conference room equipment.

Know and be able to implement building safety plans.

Support the execution of initiatives designed to create connections between associates, including real estate workspace experience events, communications, and building walk-throughs.

Support the implementation of initiatives, processes, and strategy to further guest and associate experience.

Validating execution of global experience standards and standard operating procedures

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy.

For information about working at Fidelity TalentSource, visit FTSJobs.com.

Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at [email protected] if you would like to request an accommodation.