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Associate Domain Support
QNB Group
Doha, QAT
Junior · 1+ years experience
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A. Shareholder & Financial
Ensure that all areas of the Bank are supported with proper computer systems in accordance with IT standards.
Implement KPIs and best practices for Associate, Domain Support.
Update system profiles periodically with new enhancements and upgrades.
Maintain punctuality and work extended hours when required.
Ensure compliance with turnaround time (SLA) requirements.
Manage CRs/TRS/SARFs.
Install and validate endpoint agents including:
Anti-Virus
Ivanti
SentinelOne (S1)
Algorithm
Apply security patches and close vulnerabilities.
Perform antivirus installation.
Perform Disaster Recovery (DR) simulations.
Perform backup verifications.
Follow up closely within the team and ensure all GIS agents are installed.
Promote cost consciousness, productivity, and efficiency.
Act within delegated authority limits.
Comply with QNB IPMD requirements.
Manage and Maintain Assigned System Domains
Domain 1: Microsoft Infrastructure Services
Active Directory
Exchange
SCOM
Windows Server components
Related systems
Domain 2: Microsoft Application Services (.NET Platform)
QNB Workflow
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