Associate Director, Program Management

Job Summary: We are seeking a highly skilled and experienced Senior Program Manager to lead our team of program and project managers. The successful candidate will be responsible for overseeing the planning, execution, and delivery of programs, ensuring alignment with organizational goals. This role requires exceptional leadership, communication, and relationship management skills to foster a collaborative environment and drive performance.

Key Responsibilities:

Program Management: Lead the development and implementation of program strategies, ensuring alignment with business objectives. Oversee the planning, execution, and monitoring of multiple projects within the program, ensuring they are delivered on time, within budget as per client expectations.

Lead the development and implementation of program strategies, ensuring alignment with business objectives.

Oversee the planning, execution, and monitoring of multiple projects within the program, ensuring they are delivered on time, within budget as per client expectations.

Reporting: Develop and maintain comprehensive program documentation, including status reports, risk assessments, and performance metrics. Provide regular updates to senior management and stakeholders on program progress, challenges, and outcomes.

Develop and maintain comprehensive program documentation, including status reports, risk assessments, and performance metrics.

Provide regular updates to senior management and stakeholders on program progress, challenges, and outcomes.

Presentation Skills: Prepare and deliver engaging presentations to various audiences, including senior leadership and external stakeholders. Communicate program objectives, status, and results effectively to ensure clarity and understanding.

Prepare and deliver engaging presentations to various audiences, including senior leadership and external stakeholders.

Communicate program objectives, status, and results effectively to ensure clarity and understanding.

Relationship Management: Build and maintain strong relationships with key stakeholders, including clients and internal teams. Act as the primary point of contact for program-related inquiries and issues, addressing concerns promptly and professionally.

Build and maintain strong relationships with key stakeholders, including clients and internal teams.

Act as the primary point of contact for program-related inquiries and issues, addressing concerns promptly and professionally.

Team Management: Lead and mentor a team of program and project managers, fostering a culture of collaboration, accountability, and continuous improvement. Conduct regular team meetings to ensure alignment on goals, share best practices, and address challenges. Train team members to upskill and cross-skill on project and program management duties.

Lead and mentor a team of program and project managers, fostering a culture of collaboration, accountability, and continuous improvement.

Conduct regular team meetings to ensure alignment on goals, share best practices, and address challenges.

Train team members to upskill and cross-skill on project and program management duties.

Performance Management: Establish performance metrics and KPIs for the program team, regularly reviewing and assessing individual and team performance. Provide constructive feedback and support professional development opportunities for team members.

Establish performance metrics and KPIs for the program team, regularly reviewing and assessing individual and team performance.

Provide constructive feedback and support professional development opportunities for team members.

Communication Skills: Communicate program goals, expectations, and updates clearly and effectively to all stakeholders. Facilitate open lines of communication within the team and across departments to promote transparency and collaboration.

Communicate program goals, expectations, and updates clearly and effectively to all stakeholders.

Facilitate open lines of communication within the team and across departments to promote transparency and collaboration.

Qualifications:

Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree preferred.

Minimum of 14 years of experience in program management, with a proven track record of leading successful programs and managing teams.

Strong understanding of project management methodologies and tools (e.g., Agile, Waterfall).

Excellent leadership, interpersonal, and communication skills.

Experience in managing multiple stakeholders

Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.

Proficient in Microsoft Office Suite and project management software (e.g., MS Project, JIRA, PowerPoint, Power BI).

PMP or equivalent certification is a plus.

Why Join Us? At Crisil Global Analytics Centre, we value innovation, collaboration, and excellence. As an Associate Direction in program management team, you will play a critical role in shaping our program management practices and driving successful outcomes for our organization. Join us and be part of a dynamic team committed to delivering exceptional results.