Associate Director, Infrastructure Services

The Associate Director, Infrastructure Services leads administrative and technical services for networks, servers and storage, and oversees the operationalization of the delivery of key services to meet the needs of students, faculty, staff and committees across the University. The Associate Director develops strategies and plans for continuous improvement in the delivery of services related to networks, server infrastructure and storage that all major University-wide applications rely on. The role oversees a team of Tier II technical staff, ensuring service levels are maintained, secure and up to date to meet end user requirements

The ideal candidate is a collaborative and strategic IT leader with extensive experience managing enterprise infrastructure services in a complex environment. They bring strong technical knowledge of networks, servers, storage, cybersecurity, and enterprise systems, combined with proven leadership, project management, and stakeholder engagement skills. The successful candidate is an effective communicator and relationship builder who can lead teams, manage competing priorities, and drive continuous improvement initiatives. They demonstrate sound judgment, a customer service orientation, and the ability to translate business needs into practical technology solutions that support organizational goals.

Full Job Description

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.