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Key skills for this role
Performs to required standards for job specific responsibilities and technical competencies.
Hiring, training, developing, and communicating with staff.
Responsible for developing, monitoring and achieving budget goals.
Manages labor and non-labor expenses to budget or flex budget.
Manages revenue to budget to maximize potential revenue.
Responsible for patient satisfaction scores within assigned area(s).
Responsible for upholding PROMISE standards of direct reports and team members.
Responsible to achieve quality goals for assigned area(s).
Manages and promotes continuous process improvements in assigned area(s)
Responsible to provide staff feedback on performance, including on-time appraisals and coaching.
Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.
Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.
Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.
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Salt Lake City, USA
Salt Lake City, USA
Salt Lake City, USA
Salt Lake City, USA
Salt Lake City, USA
, USA
, USA
, USA
Bachelor's degree Information Systems, Business Administration, or related area, or equivalency.
Six years of progressively more responsible management and strategic planning experience.
An Associate Director of IT for Enterprise Imaging in an AMC balances high-reliability technical infrastructure with service-focused team leadership and clinical enablement.
Staff Mentorship & Growth: Track record of recruiting, coaching, and retaining high-performing teams, with a focus on standards documentation, continuous skill development, cross-training, and professional certification.
Culture & Operations: Proven ability to foster an inclusive, collaborative culture, managing workload distribution and preventing burnout in a high-pressure 24/7 clinical IT environment. Inviting questions and diversity in thinking, solutioning, and innovating.
Service Delivery Excellence: Commitment to exceeding expectations, establishing clear SLAs, responsive escalation pathways, and high customer satisfaction for clinical faculty and clinicians.
Stakeholder Engagement: Strong relationship-building skills with academic clinical leadership and operations management to align IT support directly with clinical needs.
Enterprise Imaging Ecosystems: Operational oversight of enterprise PACS, VNA, AI, Reporting, Teleradiology, post-processing, and multi-specialty platforms (radiology, cardiology, supporting other …ologies) across major vendors including Philips and Microsoft.
System Interoperability: Deep knowledge of DICOM, HL7, FHIR standards, and seamless integration with core EHR systems (Epic Radiant/Cupid), cloud imaging architectures.
Clinical AI & Research Support: Experience deploying clinical AI into diagnostic workflows while supporting academic research through secure image de-identification and data staging.
Infrastructure & Cyber Security: Strategic management of petabyte-scale storage architectures, hybrid/cloud PACS strategies, disaster recovery, and HIPAA/medical device security compliance.
Vendor & Fiscal Management: Proven oversight of capital/operational budgets, contract negotiations, vendor service management, and technology roadmaps.
Education: Master's degree in Information Systems, Computer Science, Business Administration, or a related area.
Certifications: Certified Imaging Informatics Professional (CIIP) or CPHIMS; Epic (Radiant/Cupid) or PMP certifications highly valued.
Employee must be able to meet the following requirements with or without an accommodation.
This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Flagship public research university in Salt Lake City, Utah.
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