Associate Director - Digital Infrastructure & DevOps Engineering
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Key skills for this role
Key Skills for This Role
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Key Responsibilities
- Infrastructure & Platform Execution • Lead the implementation and operationalization of Digital infrastructure and platform services across all Digital assets and environments.
- Translate enterprise cloud guidelines, architecture principles, cybersecurity requirements, and governance expectations into executable Digital infrastructure plans. •
- Ensure Digital workloads are implemented in line with approved QIC technology standards, security policies, compliance requirements, and operational controls. •
- Drive consistency across Digital environments, including development, SIT, UAT, staging, pre-production, production, and hotfix environments. •
- Ensure infrastructure foundations are production-ready, secure, resilient, scalable, observable, and aligned with Digital delivery needs. •
- Work closely with the central Cloud team to ensure alignment with enterprise direction while owning Digital-level execution. •
- Ensure infrastructure decisions are documented, reviewed, controlled, and implemented through the appropriate governance channels. DevOps Engineering & Automation •
- Lead the execution of DevOps engineering practices across Digital infrastructure and platform services. • Drive automation of infrastructure provisioning, environment setup, configuration management, deployment support, and operational tasks. •
- Support the adoption and governance of Infrastructure as Code, automated provisioning, controlled deployments, and auditable environment changes. • Partner with DevSecOps teams to ensure infrastructure services are integrated into CI/CD pipelines, release governance, security gates, and deployment workflows. • Ensure Digital environments support faster, safer, and more predictable delivery without compromising compliance, security, or operational stability.
- Identify and remove infrastructure, environment, and deployment bottlenecks impacting Digital delivery teams.
- Drive standardization of DevOps practices across vendors, System Integrators, and Digital technology teams. Infrastructure Reliability & Resilience
- Own the reliability, resilience, stability, and operational health of Digital infrastructure and platform services. • Ensure high availability, disaster recovery, backup, failover, recovery, and capacity practices are implemented and tested across Digital assets.
- Drive the implementation of resilience requirements for mission-critical Digital journeys from an infrastructure and platform perspective. •
- Reduce infrastructure-related incidents, environment instability, deployment blockers, and operational risks. • Establish operational readiness criteria before go-live, including monitoring, alerting, escalation paths, runbooks, support models, backup readiness, and recovery procedures.
- Ensure Digital infrastructure can support business growth without compromising reliability, performance, availability, security, or cost control.
- Partner with application teams and vendors to support production readiness while keeping application ownership with the relevant delivery teams. Infrastructure Operations & Run Management • Lead the operational management of Digital infrastructure services across all Digital products, environments, and vendors. • Define and enforce operational practices for environment availability, infrastructure maintenance, incident support, release support, and service continuity.
- Ensure clear ownership and accountability across System Integrators, vendors, internal teams, and support functions for infrastructure operations. •
- Drive proactive issue identification, root cause analysis, corrective actions, and continuous improvement for infrastructure and platform-related issues. •
- Ensure operational documentation, runbooks, support models, escalation paths, handover materials, and recovery procedures are complete and maintained.
- Act as the Digital execution owner for infrastructure operations, ensuring vendors operate under a consistent, controlled, and measurable model.
- Partner with ICC and operations teams to ensure infrastructure-related production issues are visible, actionable, and resolved with the right ownership.
- Cloud Execution Alignment •
- Ensure Digital infrastructure execution is aligned with Qiddiya enterprise cloud strategy, cloud standards, architecture guardrails, and governance requirements. •
- Work with the central Cloud team to translate enterprise cloud direction into practical execution across Digital environments and assets. •
- Implement approved cloud patterns, landing zone requirements, network designs, security controls, access models, and operational standards within Digital. •
- Provide feedback to the central Cloud team on execution challenges, operational risks, cost impacts, and improvement opportunities observed across Digital. •
- Ensure Digital cloud workloads are implemented in a secure, compliant, scalable, and cost-efficient way. • Avoid duplication of enterprise cloud governance by keeping the role focused on Digital execution, operationalization, and run management. FinOps & Cost Management •
- Own Digital infrastructure cost visibility, optimization, and accountability. •
- Establish and drive FinOps practices across Digital infrastructure services, environments, vendors, and products. •
- Monitor infrastructure spend and ensure costs are aligned with business value, usage, capacity, and growth expectations.
- Drive cost optimization initiatives across compute, storage, networking, environments, observability tooling, DevOps tooling, and vendor-managed services. •
Requirements
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- 10+ years of experience with cloud engineering (Azure preferred).
- Understanding of IaC, monitoring and cloud security fundamentals.
- Ability to collaborate with DevSecOps and cyber stakeholders.
About Qiddiya Investment Company
Developer of the Qiddiya entertainment, sports, and culture destination.
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