successfactors
Associate Director - Affluent Relations
Standard Chartered Bank
Kolkata, IND
Full-time
Entry · 2+ years experience
Onsite
Discovered 3 weeks ago
WMSonline CMP systemNPSKYC
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
WMSonline CMP systemNPS
Role Overview
• Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management • Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. • To provide the face of the Bank to the highest net worth customers of the Bank.
Key Skills for This Role
WMSonline CMP systemNPSKYC
Full Job Posting
Job Summary
• Acquiring, growing and deepening Priority Banking customer relationships through effective relationship management • Focus on the analysis and satisfaction of Priority Customers’ financial as well as investment needs and objectives. • To provide the face of the Bank to the highest net worth customers of the Bank.
Key Responsibilities
- Relationship Management • Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues. • Provide professional customer service to achieve a high percentage of customer satisfaction and retention. • Manage the portfolio to de-risk against attrition and achieve stability of book. • Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. • Serve as the one-point contact to the High Net Worth customers of the Bank Sales • Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment • Achieve the Targets set in terms of product mix • Induction of all new customers brought in by the Branches & Direct Sales team. • Achieve “best in class” productivity in order to maximize the efficacy of the sales process. • Achieve the budgeted cross sell targets. • Aggressive Sales call plans to acquire large prospective customers through referrals. • Ensure coverage of customer base in accordance with the approved contact plans. • Coordinate customer events for the cluster along with the product team Sales & MIS • Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.) • Maintain and update customer information on WMS
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Standard Chartered Bank
Portfolio Manager - NR
, IND
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .
Discovered TodayView →
Senior Manager, Managing Regulatory Change(Malaysia,India)
, IND
SeniorFull-time
Discovered TodayView →
Portfolio Manager - NR
, IND
Discovered Today
Senior Manager, Managing Regulatory Change(Malaysia,India)
, IND
Discovered TodayFull-time
AVP, CL, FrontEnd Eng - iOS, WRB Tech
Bengaluru, IND
Discovered TodayFull-time
Associate Director, CTM SC Capital
Mumbai, IND
Discovered TodayFull-time
Relationship Manager - SME Liabilities
Chennai, IND
Discovered TodayFull-time
Associate Director & Wealth Specialist
Delhi, IND
Discovered TodayFull-time
Senior Manager, Credit Risk Governance
Bengaluru, IND
Discovered TodayFull-time
Platinum Relationship Manager - SME Liabilities
Delhi, IND
Discovered TodayFull-time