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• Drive portfolio revenue growth through New Sales Revenue (NSR) generation, liability acquisition, and product penetration across the NR client portfolio.
• Increase Assets Under Management (AUM) through insurance, investment, and wealth solutions.
• Grow deposit balances by acquiring and deepening Savings Account relationships and driving incremental deposit footings.
• Deliver sustainable portfolio growth through Net New Money (NNM) acquisition and effective client wallet share expansion.
• Acquire and retain Priority-qualified clients while improving portfolio quality and profitability.
• Strengthen customer engagement through proactive portfolio management, regular client interactions, and needs-based financial advisory.
• Ensure superior customer experience by achieving CIP and Customer Satisfaction Score (CSS) objectives.
• Maintain strong governance and risk discipline by ensuring timely completion of regulatory reviews, trigger reviews, and compliance requirements.
• Partner with product, operations, and service teams to deliver seamless client onboarding and servicing experience.
• Monitor portfolio performance against defined KPIs and execute action plans to achieve revenue, acquisition, and service targets.
• Ensure Balanced Scorecard is qualified in a consistent manner
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Key stakeholders
We're an international bank, nimble enough to act, big enough for impact.
For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.
If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.
When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and lif
Onsite
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