oracle
Associate Client Advocate - Natural Resources
WTW
Calgary, CAN
Full-time
Senior · 4+ years experience
Hybrid
Discovered 2 weeks ago
Artificial Intelligence (AI)AI-enabled tools
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Role Overview
The Associate Client Advocate (ACA) is a client-facing role responsible for delivering exceptional service and supporting the strategic management of commercial Property & Casualty insurance programs. Working closely with a Producer, Client Advocate, Client Specialist, and the Global Service Delivery (GSD) team, the ACA serves as a primary contact for service, placement, and escalation matters, helping clients address their insurance and risk management needs.
Note: Employment-based non-immigrant visa sponsorship is not available for this position.
The Role
The ACA develops strong client relationships, supports retention and growth of existing business, contributes to strategic planning, and collaborates across WTW resources to deliver client-focused solutions. The role combines client engagement, operational coordination, insurance expertise, and leadership responsibilities, including mentoring Client Specialists and supporting team development.
The ACA may provide mentorship to other ACAs, partner with colleagues across the Global Natural Resources vertical, and take on formal or informal leadership responsibilities as an ACA Leader.
Key Skills for This Role
Artificial Intelligence (AI)AI-enabled tools
Full Job Posting
Role Overview
The Associate Client Advocate (ACA) is a client-facing role responsible for delivering exceptional service and supporting the strategic management of commercial Property & Casualty insurance programs. Working closely with a Producer, Client Advocate, Client Specialist, and the Global Service Delivery (GSD) team, the ACA serves as a primary contact for service, placement, and escalation matters, helping clients address their insurance and risk management needs.
Note: Employment-based non-immigrant visa sponsorship is not available for this position.
The Role
The ACA develops strong client relationships, supports retention and growth of existing business, contributes to strategic planning, and collaborates across WTW resources to deliver client-focused solutions. The role combines client engagement, operational coordination, insurance expertise, and leadership responsibilities, including mentoring Client Specialists and supporting team development.
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