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You will be responsible for a portfolio of clients and prospects with accountability for retention of clients and new business development. You will manage and develop client and Will is relationships, grow the portfolio within the business unit and support the conversion of prospects.
Client Relationship Management understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
Business Development actively support the drive of the sales process and business area practice activity in relation to winning, retaining and developing profitable new clients
Placement Management work closely and maintain working relationships with market contacts, and the Broking Team, as required
Operational and Service Delivery Lead and deliver the end-to-end ongoing client service, adhering to standardised policies, procedures and service standards whilst supporting
Support the BU in accurate budgeting, forecasting and tracking of revenue
Provide feedback on corrective action required to retain clients or enhance process performance, actively supporting the implementation of any actions that are put in place
Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis’ needs
Proven track record of delivering high levels of client service
Strong practical knowledge of account development and appropriate tools to achieve this aim
Experienced at new business sales process and track record of converting prospects to clients
Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
Strong communication, negotiation and influencing skills
Experience of working with and adhering to processes and systems to support client service delivery.
Preferably educated to a degree level
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We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com
Global advisory, broking, and solutions company.
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Mid
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