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Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here .
Support demand generation efforts through targeted outreach initiatives in partnership with the AI GTM strategy team and demand generation team
Participate in AI discovery calls with public sector prospects and existing Granicus customers
Help identify customer pain points and potential AI and process automation opportunities through structured discovery
Partner with BDRs, AEs, and AI Value Engineers during early-stage discovery and solution development
Assist with opportunity progression from initial customer conversations through qualification and handoff
Contribute to pre-sales activities such as workshops, demonstrations, on-site working sessions, and pilot engagements
Maintain accurate pipeline activity and opportunity updates in Salesforce, including notes, next steps, and stage progression
Skip the repetitive application forms
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Collaborate with RevOps and Marketing to improve lead routing, qualification criteria, and top-of-funnel effectiveness
Capture customer feedback, use cases, and objections to share with Product, Product Marketing, and Marketing teams
Work with Account Executives across segments to identify AI opportunities within existing accounts and prospective customers
3+ years of experience in a customer-facing role such as pre-sales, solution consulting, customer success, sales support, or business development at a software company
Strong interest in AI, automation, and emerging technologies, with the ability to discuss business value and customer use cases clearly
Excellent communication and interpersonal skills, with confidence speaking to customers and internal stakeholders
Curiosity and strong discovery skills, including asking thoughtful questions and connecting customer challenges to potential solutions
Ability to work collaboratively in a matrixed go-to-market environment with sales, marketing, and technical teams
Strong organizational skills and attention to detail, especially in managing CRM data and follow-up actions
Familiarity with Salesforce or similar CRM tools
Public sector or govtech interest or experience is a plus
Compensation range listed is On-Target Earnings. On target earnings includes base salary (70%) and variable compensation (30%)
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.
A few culture highlights include – Employee Resource Groups to encourage diverse voices
Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
We bring in special guests from time to time to discuss issues that impact our employee population
We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here .
Flexibility & Balance Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment. Health & Wellness Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded. Equal Opportunity Employer: Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
Flexible Time Off – Take the time you need to rest, recharge, and live your life. Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment.
Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. Work From Home Reimbursement – Support a productive home office environment.
Work From Home Reimbursement – Support a productive home office environment.
Multiple Health Plan Options – Including a 100% employer-paid plan. Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Fitness Reimbursement Program – Stay active, your way. On-Demand Mental Health Support – Access to Headspace and other wellness tools.
On-Demand Mental Health Support – Access to Headspace and other wellness tools.
Paid Parental Leave – For both birthing and non-birthing parents. Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
Traditional & Roth 401(k) – With a generous company match. Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
Online Learning Platforms – Fuel your professional development. Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Competitive Salary & Bonuses – Your contributions are valued and rewarded.
Cloud-based digital solutions for government agencies and residents.
Visit company websiteJobs and hiring trendsUSD 100000-110000 yearly / year
Full-time
Mid · 3+ years experience
Remote
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