Associate AI Operations

Customer Experience | Provo, UT | Full-Time | On-Site | $50,000 – $90,000 | Entry-Level / 0–2 Years

Atonom.ai builds Cloud Employees: intelligent AI agents that execute complex work across Sales, Marketing, Support, and HR.

We believe growth should be limited by ambition, not headcount.

We move beyond simple automation to genuine autonomy, empowering businesses to scale instantly.

Join us as we build the infrastructure for the next generation of work.

As a Associate AI Operations, you'll work alongside senior team members to configure, deploy, and optimize AI Cloud Employees for our customers.

This is a hands-on role where you'll learn quickly, work directly with clients, and see the impact of your work from day one.

You don't need years of experience.

You need curiosity, technical aptitude, and the drive to figure things out.

• Help monitor, maintain, and optimize deployed AI Cloud Employees across the customer base.
• Join client calls to understand operational needs and translate them into AI workflow configurations, including prompt tuning, automation logic, and QA checks.
• Troubleshoot operational issues with guidance from senior team members. Dig into logs, spot failure patterns, and help resolve problems quickly.
• Document operational procedures, build runbooks, and contribute to internal knowledge bases.
• Share product feedback with Engineering and Product teams, including reliability trends, performance gaps, and customer pain points.