Assistive Technology Analyst

Iowa Department for the Blind – Des Moines, Iowa This is a courtesy posting for a non-merit position classified as a Senior Services Specialist for the Blind 2

The Iowa Department for the Blind (IDB) is seeking applicants for a Program Data Reporting and Systems Accessibility Specialist who will ensure that the Department’s Vocational Rehabilitation (VR) and Independent Living (IL) case management, reporting, and data systems are fully accessible to blind and low vision staff. This position plays a critical role in supporting accurate federal and state reporting, maintaining data integrity, and ensuring that all essential systems function effectively with screen readers, magnification tools, refreshable Braille displays, and other assistive technology.

Ensure that the Department’s VR/IL case management system, databases, dashboards, RSA reporting tools, and related applications are fully accessible to blind and low vision staff.

Test workflows, reporting screens, query outputs, and data review functions using assistive technology to identify barriers and implement solutions.

Research and document strategies for using SQL-based reporting tools and dashboards with assistive technology.

Collaborate with external vendors (Tyler Technologies, Encorps, SWIS, Tracker) to resolve accessibility issues, validate fixes, and ensure ongoing compatibility with screen reader and magnification software.

Provide technical assistance to blind staff experiencing access issues; log and document recurring problems and solutions.

Maintain the accessibility and usability of SQL queries, validation tools, and reporting interfaces used for state and federal reporting.

Apply program knowledge of VR/IL case statuses, service categories, and RSA data definitions to support accurate data entry and reporting processes.

Review data for completeness, accuracy, and compliance with RSA reporting specifications; recommend and document corrections needed to meet federal guidance.

Provide accessible staff guidance on reporting expectations, data element definitions, and common errors.

Analyze VR program data to identify accessibility-related workflow barriers or data integrity concerns.

Develop accessible documentation, tutorials, and reference materials describing data entry procedures, reporting requirements, and workflows for screen reader and magnification users.

Train blind and sighted staff on data accuracy, reporting processes, and accessibility best practices within the case management system.

Provide individualized support to resolve workflow, accessibility, and data entry challenges.

Communicate system changes clearly and provide accessible demonstrations of new features.

Coordinate shared reporting elements with partner agencies and resolve cross-system data discrepancies.

Support partner organizations in meeting accessibility requirements for collaborative tools and processes.

Participate in discussions regarding reporting changes or cross-agency processes affecting accessibility or data integrity.

Research updates in screen readers, magnification software, and Braille technologies to support accurate accessibility testing.

Maintain knowledge of reporting tools, SQL processes, and database structures to support accessible interaction with these systems.

Identify and recommend accessibility-focused system enhancements that improve efficiency and program data accuracy.

Ensure accessibility of workflows, dashboards, data entry screens, and SQL-based reporting interfaces.

Develop and modify SQL scripts and query automation used to extract, validate, and analyze VR/IL program data.

Analyze program data for completeness, accuracy, timeliness, and compliance with federal RSA requirements.

Apply detailed knowledge of VR/IL program structures, case statuses, service categories, and reporting definitions.

Develop, validate, and modify SQL queries and reporting tools for federal and state reporting.

Create accessible documentation and training materials for all staff.

Conduct group trainings on reporting requirements, data accuracy, and accessible workflows.

Provide individualized technical assistance regarding accessibility and reporting issues.

Collaborate with partner agencies and vendors to maintain accessibility and resolve data discrepancies.

Test vendor updates to ensure continued compatibility with screen readers and magnification tools.

Maintain current knowledge of assistive technology and federal reporting guidance.

Communicate technical concepts, reporting requirements, accessibility needs, and data concerns clearly and effectively.

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