Assistant Superintendent

At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.

The Assistant Superintendent is responsible for the daily maintenance, cleanliness, and smooth operation of the building while supporting the Property Manager and Superintendent.

Perform routine inspection and maintenance of building systems including HVAC, plumbing, electrical, and mechanical equipment

Troubleshoot and resolve minor to moderate maintenance issues efficiently

Conduct preventative maintenance to ensure systems operate safely and effectively

Maintain building common areas, mechanical rooms, hallways, and exterior grounds

Respond promptly to in-suite maintenance requests (e.g., plumbing, electrical, appliances, repairs)

Coordinate and complete suite turnovers, including repairs, and preparation for new tenants

Ensure units meet company standards and are move-in ready

Respond to after-hours and weekend emergency calls on a rotational basis

Act quickly and effectively in emergency situations (e.g., leaks, power outages, fire alarms, flooding)

Follow proper safety and escalation procedures

Address tenant concerns and complaints in a professional, respectful manner

Provide excellent customer service and maintain positive tenant relationships

Communicate effectively with Superintendent and Property Manager regarding issues or escalations

Perform general handyperson work

Assist with contractor supervision as needed

Ensure compliance with workplace safety standards and company policies

Keep accurate records of maintenance work, inspections, and incidents

Report major repairs or system concerns to the Property Manager

Assist with inventory tracking for tools and supplies