Assistant Store Manager

3+ years of retail management experience in a premium, specialized, or high-volume retail environment, with a strong track record of training and coaching teams.

Agility for a growth-stage environment: Experience working in an environment where you have successfully navigated scaling processes and helped optimize systems as a brand grows.

The ability to pivot from leader to doer: A floor leader who can step back to monitor total team performance, but who also loves being a hands-on executor who works side-by-side with a lean team to drive sales.

A passion for the "Soft Home" space: A genuine love for comfort, home styling, and product education, with the creative flair to help customers mix, match, and design their dream bed and bath setups.

Operational and data-driven acumen: Experience managing inventory, optimizing promotional execution, and utilizing digital clienteling platforms to achieve performance goals.

Strong collaboration and problem-solving skills: A calm, solution-oriented mindset with the ability to build trust, resolve scheduling or staffing conflicts, and foster a culture of open communication.

Flexibility and adaptability to work a retail schedule, including evenings, holidays, and weekend shifts based on the needs of the business.

Familiarity with select retail and workplace systems is a plus: Experience working within an Apple-based ecosystem (iPads/Macs) and utilizing platforms like Shopify POS, NetSuite, Slack, and Google Workspace to manage daily store operations, inventory tracking, and team communications.

Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.

Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.