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Assistant Program Manager
Confidential - Staffing and Recruiting
San Jose, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago
PowerPointReporting
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Work Location: San Jose CA
- Reporting to the Program Manager, the Assistant Program Manager will play a pivotal role in facilitating HR-based service offerings for a Healthcare client, ensuring the seamless execution and efficient administration of healthcare programs within our client's network.
- Classification
- Full-time, exempt position
Job Responsibilities
- Talent Solutions Delivery:
- · Work with Program Manager to maintain customer relationship management, fostering positive relations with clients and contingent worker suppliers.
- · Collaborate with Program Manager to proactively identify and resolve problems, ensuring smooth operations and client satisfaction.
- · Maintain ongoing communication with contingent workforce and independent contractors.
- · Provide support for escalated recruitment pipeline activities and contribute to workforce planning efforts.
- Talent Metrics & Compliance:
- · Ensure Key Performance Indicators (KPI) and service objectives are met by taking an active role in continuous improvement and customer service.
- · Prepare scheduled reports and perform clerical and administrative support, including creating PowerPoint presentations and correspondence.
- · Perform other duties as assigned or needed to meet client organization needs.
Supervision and Performance Oversight
· Participate in onboarding new employees, providing orientation and necessary support.
· Ensure the successful supervision and management of our dedicated medical employees.
· Assist in overseeing contract performance; promptly escalating issues requiring corporate intervention.
· Verify attendance at all assigned posts and positions, upholding the work requirements for all personnel under contract.
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