Assistant Operations Manager

You don't wait to be told what needs attention. You see it, you address it, and you come back with a solution — not a status update.

Operationally minded — you think in schedules, priorities, and outcomes; you understand that a plan only matters if it gets executed

A natural supervisor — you've led or coordinated people before and you understand that accountability, consistency, and coaching are what build a reliable team

Adaptable under pressure — when priorities shift mid-day (and they will), you adjust without losing control of the commitments already in motion

Detail-oriented in the right places — warehouse inventory, equipment staging, purchase orders, and workmanship evaluations all reflect your attention to what matters

Physically capable — this role includes warehouse and field environments; frequent standing, bending, ladder use, and lifting up to 30 pounds are part of the job

Professionally ambitious — you see the AOM role as the path to OM, and you approach every day with the standard you want to be held to when you get there

Required

High School diploma or equivalent required

1+ years of experience in manufacturing, distribution, field service, or a related operational environment

Demonstrated ability to supervise or coordinate people — you've assigned work, evaluated performance, or coached a team in a professional setting

Proficiency with Microsoft Office 365 for scheduling, documentation, and operational reporting

Valid driver's license — field and warehouse presence are part of this role

Preferred

Associate or bachelor's degree

Prior experience in the commercial dock and door, mechanical services, or industrial field service industry

Experience with warehouse management, inventory protocols, or subcontractor oversight

Background in technician scheduling, dispatch, or work order coordination

Competitive compensation commensurate with experience

Full benefits package: medical, dental, vision, and 401K with company match

Company-provided life insurance, short-term and long-term disability

Direct development path toward the Operations Manager role — this position is intentionally structured as a leadership track

Daily exposure to every aspect of branch service operations — scheduling, manpower, warehouse, subcontractors, training, and customer commitments

A supervisory role from day one — you'll lead Service Coordinators and build the leadership instincts that define an OM

If you've been in an operational role where you were ready for more responsibility — where you were already doing the work of a leader without the title to match — this is your opportunity to make it official.

DuraServ's best Operations Managers came through this role. The branch depends on the AOM to keep the department running while helping build what it's growing into. That's not a small thing — that's exactly where operational leaders are made.

Engineering a framework of excellence. That's not aspirational here — it's the standard you'll learn, hold, and eventually lead.

APPLY NOW — Operational Leaders in the Making.

Hit Apply. Tell us what operation you've supported, what team you've led or coordinated, and where you want to go next.

Please note: This is NOT a remote or hybrid role. On-site presence at the branch is required.

About DuraServ

DuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our branch service departments are the front line of every promise we make to our customers — and we develop the leaders who keep that front line strong.

DuraServ is an Equal Opportunity Employer.

DuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.

Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC. No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.

Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.