Assistant Operations Manager

Bachelor’s degree in electrical, mechanical, or business or equivalent experience preferred

5+ years of facility management, building operations, supervisory experience in management, budgeting, vendor management, operations and maintenance required

May require knowledge of mechanical, electrical, uninterrupted power supply (UPS) or Direct Digital Control (DDC) systems

Strong supervisory background desired, along with good customer service experience

Strong computer proficiency skills with emphasis on knowledge of Microsoft products (Excel, Word, Project, Power Point)

Excellent time management skills; Able to organize and work independently

Bilingual is a plus

Ensure delivery on contract promises

Identify and leverage opportunities for improvement and best practice across the account working from the global/local concept toolbox

Responsibility for innovation at account including deploying own resources in relevant Corporate Garage activities

PMO responsibility ensuring delivery on time, budget and quality of prioritized projects and programs on the account

Collaborate with internal/external stakeholders to identify and roll-out project support

Engage in a wide network of Account Excellence Managers to ensure steady flow of best practice sharing

Conducts periodic internal review to ensure that compliance procedures are followed

Increase customer loyalty and satisfaction through service excellence

Long working hours

Sitting at a computer for 50% of the time

Walking/Inspecting the site 50% of the time

Must be able to lift a minimum of 10 pounds

Must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is C$70.000 - C$72.500 . Final compensation will be determined based on experience and skills and may vary from the range listed above.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

Artificial intelligence (AI) is used at one or more stages of the recruitment process to screen, assess, or evaluate applicants.

L'intelligence artificielle (IA) est utilisée à une ou plusieurs étapes du processus de recrutement pour présélectionner, évaluer ou examiner les candidats.

This job posting is for an existing job vacancy.

Cette offre d'emploi concerne un poste vacant existant.