Assistant Operations Manager

SUMMARY

DUTIES AND RESPONSIBILITIES (Include but are not limited to)

• Champion and model Delta Bingo & Gaming’s Core Values in all areas of operation.
• Act as a key liaison with the OLG and AGCO, providing timely, accurate, and professional responses to inquiries or requests.
• Monitor all areas of the facility, including gaming operations, equipment functionality, parking lot conditions, and overall cleanliness.
• Report equipment malfunctions promptly and follow up with the Bingo Support Line as needed.
• Supervise, motivate, and support team members throughout their shifts.
• Manage daily staffing needs, ensuring attendance, punctuality, and shift coverage.
• Provide coaching and recognition; participate in corrective action and performance management processes when appropriate.
• Oversee cash handling procedures including balancing cash, preparing deposits, and managing departmental floats.
• Verify financial reports and reconcile balances following each bingo session.
• Coordinate and oversee monthly BOT inventory counts.
• Input and prepare financial and operational reports for internal stakeholders.