Assistant Manager, Technical Support

Troubleshoot production issues related to PU processing.

Conduct plant trials and support

Identify root causes of technical problems and recommend corrective actions.

Investigate customer complaints and coordinate technical resolution with internal quality/R&D teams.

Use structured problem-solving approaches such as 5 Why, Fishbone, DOE and root-cause analysis where appropriate.

Monitor trial performance and ensure agreed corrective actions are implemented.

Support continuous improvement initiatives at customer manufacturing sites.

Provide technical guidance on machine/process parameters and raw-material combinations.

Support in arranging the materials for the trials by coordination with Application development and Production team.

Drive customer new product requirements up to commercialisation

Conduct customer trials for new PU systems, raw materials and formulations working closely with the product development team.

Work with Global R&D team to translate customer requirements into technical solutions.

Support benchmarking of competitive PU systems and products. Document trial results, recommendations and technical learnings.

Support in implementing and managing the agreed Key Account Management Plans for Key Customers and thereby ensuring major share of business by Differentiation and Value creation. Support in converting NBD customers by positioning products.

Plan and execute Key Account Management activities and technical development plan

Timely circulation of visit reports, audit reports and monthly report to customer and internal.

Coordinate& review the progress on quarterly basis with the customer and Sales manager.

Work closely with customers and understand their needs and deliver the support

Gather Voice of Customer (VOC) and competitor intelligence from the South & Indian footwear market.

Conduct time to time process audits and trainings to the customers.

Prepare event calendar for EHS, Process and Quality audits and execute.

Support in identifying new customers – New Business and conduct trials and position Huntsman products.

Develop detailed product specifications and create robust project plans to manage the entire product development lifecycle from concept to commercialization.

Identify potential risks and issues during development and post‑implementation phases, ensuring timely mitigation strategies.

Uphold strict adherence to Health, Safety, and Environmental (HSE) policies, ensuring compliance during all site‑based activities and customer trials.

Training – Technical, Quality & Safety Carryout periodic Technical, Quality & Safety Training for customers, distributors and internal Sales teams.

Develop application guidelines, troubleshooting guides and technical presentations.

Demonstrate best practices for PU processing and footwear manufacturing.

Build customer capability in process optimisation and quality improvement

Conduct Periodic Safety & quality audits at key customers and train their key stake holders

Huntsman offers unsurpassed opportunities to build a successful future. We are a global specialty chemical company with locations in 25 countries around the world, employing over 6,000 associates. Our diverse portfolio creates a range of career fields including manufacturing, research and development, technical services, sales and marketing, customer service – and the list goes on.

Here, you can make an impact and make a difference. Come join us.

Huntsman is proud to be an equal opportunity workplace and is an affirmative action employer. We provide equal employment opportunities (EEO) to all qualified applicants for employment, without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identification, sexual orientation and/or expression or any other characteristic protected by law in every location in which we have facilities national or local.

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All unsolicited resumes presented by recruitment agencies are treated as pro bono information or service.

Huntsman is aware of a scam involving fraudulent job offers. Huntsman does not make job offers until after a candidate has submitted a job application and has participated in a face-to-face interview. Please be advised that emails from Huntsman always end in “@huntsman.com” and that any job offer that requires payment or requires you to deposit a check is likely a scam. If you have questions about any open positions at Huntsman, please visit our Careers website at

http://www.huntsman.com/corporate/a/Careers .