Assistant Manager – Operations Auditor
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Key skills for this role
About the Role
Audit Execution: Lead and deliver independent, risk-based operational audits across mall facilities. Process Evaluation: Identify process inefficiencies, control gaps, and opera.
Key Skills for This Role
Responsibilities
- Lead and deliver independent, risk based operational audits across mall facilities
- Identify process inefficiencies, control gaps, and operational weaknesses
- Perform root cause assessments and recommend corrective actions
- Assess tendering, bid evaluation, contract awards, and variation order approvals
- Evaluate contractor KPI monitoring systems and vendor performance frameworks
- Review project budget approvals, change management controls, and milestone sign offs
- Review Civil Defence compliance, permit management, and emergency response planning
- Evaluate safety incident management and investigation processes
- Audit utilization and user access for Yardi, Oracle ERP, and CAFM systems
- Review tenant onboarding, shop inspections, and exit deposit controls
Requirements
- Experience in leading risk based operational audits
- Knowledge of procurement processes and vendor governance
- Familiarity with HSE compliance and incident tracking
- Experience with Yardi, Oracle ERP, or CAFM systems
Full Job Posting
Audit Execution
- Lead and deliver independent, risk based operational audits across mall facilities.
- Identify process inefficiencies, control gaps, and operational weaknesses.
- Perform detailed root cause assessments and recommend practical corrective actions.
- Prepare high quality audit workpapers, executive reports, and senior management presentations.
Procurement Reviews
- Assess tendering, bid evaluation, contract awards, and variation order approvals.
- Evaluate contractor KPI monitoring systems and vendor performance frameworks.
CAPEX Oversight
- Review project budget approvals, change management controls, and milestone sign offs.
- Verify completion certification and updates to the central asset register.
HSE Compliance
- Review Civil Defence compliance, permit management, and emergency response planning.
- Evaluate safety incident management, investigation processes, and corrective actions.
Hard FM Audits
- Evaluate Planned Preventive Maintenance (PPM) controls and new asset onboarding.
Soft FM Audits
- Monitor service quality for cleaning, landscaping, and pest control contractors.
System Reviews
- Audit utilization and user access for Yardi, Oracle ERP, and CAFM systems.
- Evaluate Joiner Mover Leaver (JML) processes and segregation of duties (SoD).
Utility Management
- Assess utility consumption reporting and tenant utility recovery processes.
Revenue Protection
- Review car park revenue collection, reconciliation, and cash handling controls.
Security Operations
- Assess restricted area access logs and asset safeguarding procedures.
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