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The As sistant Manager is a non-exempt, hourly frontline leader responsible for supporting daily site operations, driving membership sales performance, ensuring safety compliance, and supervising team members during assigned shifts.
The Assistant Manager may indepen dently open and close the site and provides real-time coaching and operational oversight.
The As sistant Manager is a non-exempt, hourly frontline leader responsible for supporting daily site operations, driving membership sales performance, ensuring safety compliance, and supervising team members during assigned shifts.
The Assistant Manager may indepen dently open and close the site and provides real-time coaching and operational oversight.
Open and close the site in accordance with company procedures
Oversee shift operations to ensure safe and efficient vehicle flow
Monitor staff workflow and productivity during assigned shifts
Ensure service standards and quality controls are maintained
Monitor employee working hours and communicate overtime concerns to site leadership
Maintain operational readiness of equipment and facilities
Supervise team members during assigned shifts
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Provide informal coaching and performance feedback
Reinforce company policies, safety procedures, and service standards
Escalate formal disciplinary or performance matters to the General Manager or designated leadership
Engage with every guest to understand their car care needs and recommend the best service option
Educate customers on wash services and unlimited membership packages, helping them see the value and convenience
Build rapport quickly by picking up on cues about how customers use and care for their vehicles
Provide professional service explanations
Answer questions about our services and help guests make confident decisions
Escalate complaints or complex concerns to management
Perform vehicle preparation and loading duties with demonstrated proficiency
Operate designated tunnel controls as assigned
Process customer transactions using the point-of-sale (POS) system
Maintain cash-handling accuracy and accountability
Promote membership sales programs
Maintain site cleanliness and safety standards
Work closely with your team to deliver a seamless guest experience and support daily operational goals
Monitor work areas for hazards
Ensure compliance with safety policies and the Company’s Injury & Illness Prevention Program (IIPP)
Ensure incident reporting procedures are followed
Express car wash operator providing drivers automatic washes, free vacuums, and detail-center access.
Visit company websiteJobs and hiring trendsUSD 21-23 hourly / hour
Full-time
Mid
Onsite
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