Assistant Manager - Application Development 1 at BASF – United States — IND | Base Career

Full Job Posting

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world.

For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background.

At BASF, careers develop from opportunities.

M ain T as k s

Regular customer visits to make long term relationships by providing best technical support, collection of information on new projects, promote new applications and track competitor activities.
Promotion of Cellasto NVH products by replacement competing low cost materials.
Analyze customer product designs & specifications, understand design changes and provide technical proposals/ideas / solutions after doing simulations & submit design proposals.
Responsibility for complete project management from RFQ generation to SOP and technical support till EOP
Customer complaints management by analysing and understanding failure modes and providing countermeasure solutions.

Proactively pursue new applications, promoting Cellasto full material portfolio against competing low cost materials by conducting technical seminars at customer end
Collaborate with team for nomination of the business / projects. Take full responsibility for managing nominated projects till SOP.
Represent Cellasto in Team Automotive India and actively participate to promote Cellasto applications

Co-ordination between customer, internal team(Sales, Quality Control, SCM, Quality Management, Operations) and group companies for all product development activities till SOP
Issuing proto sample orders and order follow up to meet the customer schedules
Issuing testing orders, prepare and submit test reports and follow up for successful completion of part validation tests as per agreed timeline with customer
Validation report preparation and final submission to customer. Follow up with customer for report approval & PSW release
Record all project documents as per APQP / IATF16949 and BASF guidelines until and upload on CDB

Customer complaint management:

Analyze and understand the failure modes;
Cascade the information within CFT and initiate countermeasure actions
Ensure part design change and validation as a part of countermeasure action, if applicable
Initiate change management process internally and at customer end, if required
Submit the action plan (in 8D format) to customer
Follow up for all action items, monitor improvement outcome and information sharing with customer
Coordination with group companies for Cellasto Project Management activities
Be part of GKAM/RKAM and support Global teams with India inputs as well get support for India projects
Regular customer visits and collection of information related to new projects, competitors’ activities etc and support to create strategies accordingly.
Customer Mapping, understand the organization map for key OEM’s & Tier I’s in India/Global and prepare decision making matrix and develop strategy accordingly
Support Sales & Engineering function activities for customer Audits by documentation preparation, coordination with other functions for successful Audit.
Support activities to improve plant operational performance by designing right product first time, rejection rate reduction activities etc.

Assistant Manager - Application Development 1