Assistant Laundry Manager- TF
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Key skills for this role
About the Role
TALENTMATE is seeking an Assistant Laundry Manager to support the Laundry Manager in overseeing luxury garment care operations.
Key Skills for This Role
Responsibilities
- Oversee day to day operations of the luxury garment care department
- Assess garment construction, fabric composition, and determine appropriate cleaning processes
- Conduct regular spot checks on garment assessment, processing, finishing, and quality control
- Lead complaint investigations and root cause analysis, implementing corrective actions
- Assist in managing daily workforce activities and departmental performance
- Support capacity planning and production optimization
- Monitor stock levels and consumption of chemicals and operational supplies
- Represent Laundry Manager during absences and attend operational meetings
Requirements
- Diploma or Bachelor's Degree (Preferred) in Textile Technology, Textile Engineering, Fashion Technology, Garment Manufacturing, or related field
- Minimum 5 years of experience in Commercial laundry
- Minimum 2 years of experience in a senior supervisory or assistant management role
- Proven experience handling luxury brands, couture garments, designer wear, bridal wear, and delicate fabrics
- Excellent verbal and written English communication skills
Full Job Posting
Role Purpose
- The Assistant Laundry Manager supports the Laundry Manager in overseeing day to day operations of the luxury garment care department.
- Focuses on garment assessment, quality control, staff development, operational efficiency, customer satisfaction, production planning, and continuous improvement.
Key Responsibilities
- Possess in depth knowledge of luxury garments, designer brands, couture wear, and high end textiles.
- Assess garment construction, fabric composition, embellishments, trims, and brand specific care requirements.
- Analyze garment value and determine appropriate laundry, dry cleaning, wet cleaning, stain removal, or hand washing processes.
- Identify fabric structures, colors, care labels, and potential processing risks.
- Provide recommendations on garment treatment methods and risk management.
- Guide and support teams in garment assessment, stain removal, washing, dry cleaning, spotting, and finishing processes.
- Conduct regular spot checks on garment assessment, processing, finishing, and quality control activities.
- Ensure compliance with company SOPs and luxury garment care standards.
- Monitor garment quality throughout the production cycle.
- Lead complaint investigations and root cause analysis.
- Implement corrective and preventive actions through coaching and training.
- Ensure customer garments are handled with maximum care and attention to detail.
Key Skills & Competencies
- Must have strong working knowledge of dry cleaning, wet cleaning, hand washing, stain removal, garment finishing, luxury fabric care (Silk, Wool, Cashmere, Linen, Velvet, Leather, Suede, Fur), alteration and tailoring fundamentals, quality control procedures, garment preservation and storage, luxury
- Operational skills: production planning, workforce scheduling, inventory management, KPI monitoring, complaint handling, SOP implementation, staff training, capacity planning.
- Leadership competencies: team management, performance monitoring, coaching, problem solving, customer focused leadership, organizational skills.
Experience & Qualifications
- Diploma or Bachelor's Degree (Preferred) in Textile Technology, Textile Engineering, Fashion Technology, Garment Manufacturing, or related field.
- Minimum 5 years of experience in Commercial laundry.
- Minimum 2 years of experience in a senior supervisory or assistant management role.
- Proven experience handling luxury brands, couture garments, designer wear, bridal wear, and delicate fabrics.
- Excellent verbal and written English communication skills.
Additional Information
- Open to Outside UAE Candidate.
- Job Function: Hospitality & Guest Services.
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