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Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at www.mayahotels.com .
Assist the General Manager in developing, implementing, and monitoring financial and operational plans to maximize profitability.
Make recommendations for capital improvements to enhance the hotel’s assets and brand loyalty.
Plan, assign work, and establish performance and development goals for team members.
Provide mentoring, coaching, and regular feedback to improve performance and recognize achievements.
Educate, train, and motivate staff, ensuring they have the market knowledge, tools, and resources to succeed.
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Oversee salary recommendations, disciplinary actions, and staffing decisions in compliance with company policies.
Foster teamwork and quality service through effective communication with department heads.
Lead by example and demonstrate Maya Hotels' core values.
Interact with guests, clients, and key stakeholders, including travel industry representatives, local community leaders, and government officials.
Ensure the highest level of guest satisfaction by maintaining quality service standards and amenities.
Ensure a safe and secure environment for guests, team members, and hotel assets in compliance with company and regulatory policies.
Serve as a public relations representative, promoting the hotel and brand within the local community.
Drive team engagement in community activities, business partnerships, and sustainability initiatives.
Develop and implement environmentally conscious action plans to reduce the hotel’s carbon footprint.
Maintain a safe working environment, including hazard prevention, proper chemical use, and injury prevention.
Support and promote hotel recycling and sustainability programs.
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Privately held hotel development, investment, and management company operating branded hotels for travelers across the Carolinas.
Visit company websiteJobs and hiring trendsFull-time
Entry · 2+ years experience
Onsite
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