Assistant FM Manager
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Key skills for this role
About the Role
Support Facilities Management operations, oversee maintenance activities, manage technical systems, lead teams, ensure compliance, and maintain client relationships.
Key Skills for This Role
Responsibilities
- Assist in managing day to day FM operations across multiple facilities/sites
- Ensure all preventive, predictive, corrective, and reactive maintenance activities are executed as per approved schedules
- Monitor MEP systems including HVAC, plumbing, electrical, firefighting, BMS, generators, pumps, and water systems
- Supervise engineers, supervisors, technicians, and subcontractors
- Monitor subcontractor performance against contractual KPIs and service standards
- Serve as a key point of contact for clients regarding operational matters
- Ensure compliance with HSE policies, procedures, and permit to work systems
- Assist in preparing annual maintenance budgets and forecasts
Requirements
- Strong technical knowledge of MEP systems
- Proven track record in maintenance management and client relations
- Excellent leadership capabilities
- Experience in facilities management across commercial, residential, mixed use, hospitality, healthcare, or industrial assets
Full Job Posting
Job Overview
- We are looking for an experienced Assistant FM Manager to support the delivery of Facilities Management services across commercial, residential, mixed use, hospitality, healthcare, or industrial assets.
- The ideal candidate will possess strong technical knowledge of MEP systems, excellent leadership capabilities, and a proven track record in maintenance management, client relations, and service delivery excellence.
Operations & Maintenance Management
- Assist in managing day to day FM operations across multiple facilities/sites.
- Ensure all preventive, predictive, corrective, and reactive maintenance activities are executed as per approved schedules.
- Monitor MEP systems including HVAC, plumbing, electrical, firefighting, BMS, generators, pumps, and water systems.
- Review maintenance reports and ensure service requests are closed within agreed SLAs.
- Conduct regular inspections, audits, and asset condition assessments.
- Lead troubleshooting and root cause analysis for critical technical issues.
Technical & Engineering Management
- Provide technical expertise on mechanical and MEP related systems.
- Evaluate asset performance and recommend improvement initiatives.
- Support lifecycle asset management and equipment replacement planning.
- Review engineering drawings, technical specifications, method statements, and risk assessments.
- Ensure compliance with local authority regulations and statutory requirements.
- Assist in energy management initiatives and sustainability programmes.
Team Leadership & Resource Management
- Supervise engineers, supervisors, technicians, and subcontractors.
- Allocate resources effectively to ensure maximum operational efficiency.
- Conduct toolbox talks, technical briefings, and performance reviews.
- Provide coaching and technical guidance to maintenance teams.
- Support manpower planning, mobilisation, and training initiatives.
Contract & Vendor Management
- Monitor subcontractor performance against contractual KPIs and service standards.
- Review quotations, technical submissions, and service proposals.
- Coordinate with vendors for specialised maintenance activities.
- Ensure all contractor works comply with HSE and quality requirements.
- Verify work completion and recommend invoice approvals.
Client Relationship Management
- Serve as a key point of contact for clients regarding operational matters.
- Attend client meetings and present operational performance reports.
- Address client concerns and implement corrective actions promptly.
- Ensure high customer satisfaction and contract compliance.
- Support contract retention and business growth initiatives.
Health, Safety & Compliance
- Ensure compliance with HSE policies, procedures, and permit to work systems.
- Conduct site safety inspections and risk assessments.
- Investigate incidents and implement preventive measures.
- Ensure statutory inspections and certifications are maintained.
- Promote a strong safety culture across all sites.
Budgeting & Cost Control
- Assist in preparing annual maintenance budgets and forecasts.
- Monitor operational expenses and identify cost saving opportunities.
- Track spare parts inventory and procurement activities.
- Ensure effective utilisation of resources while maintaining service quality.
- Support preparation of monthly financial and operational reports.
Project & Transition Management
- Support mobilisation and demobilisation of FM contracts.
- Coordinate minor projects, refurbishments, and improvement works.
- Participate in snagging, handover, and commissioning activities.
- Manage project schedules and ensure timely completion.
- Coordinate with stakeholders during facility expansions or modifications.
Reporting & Documentation
- Prepare weekly and monthly operational reports.
- Monitor KPI, SLA, and asset performance indicators.
- Maintain maintenance records, compliance documentation, and asset registers.
- Generate management reports and recommendations for continuous improvement.
- Ensure proper document control and audit readiness.
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