Assistant Community Manager
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Are there perks?
- Yes! Laramar offers excellent medical/dental/vision insurance, flexible spending accounts, Company paid life insurance along with paid short and long-term disability insurance, paid Federal holidays, a generous paid time off program, and a 401k with Company match.
- The Assistant Community Manager manages the day-to-day operations of an assigned property, including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals and ensures that the property's operation complies with Company policies and procedures.
RESPONSIBILITIES
- Continuously maintain excellent customer service
- Assist with resident related functions including but not limited to: move out notices, transfers, lease renewal, and concern/complaint processing over the phone and in-person
- Analyze, review, and document leasing reports, occupancy/ vacancy trends, and all resident related files
- Oversee rent-related functions such as collection, late notices, and posted payments
- Help maintain healthy community relations and monitor programs based on client retention and lease renewal
- Assist with the leasing process as necessary and ensure Company, state, and federal laws are followed through in all move in and out proceedings, including evictions
- Oversee and direct towards maximizing occupancy and profitability with all community-related products
- Fulfill any additional duties assigned by the supervisor
QUALIFICATIONS
- Must have a high school diploma or equivalent certification
- 2 years minimum experience in residential property management or related field is required
- Position requires acceptable motor vehicle driving history, valid and free from restrictions, and must and appropriate vehicle insurance coverage
- Must be able to read, write, and communicate in English and perform basic to moderate levels of mathematic functions
- Must have medium to a high level of knowledge and comfort with MS operating systems such as: Excel, Word, and Outlook
SKILLS AND ABILITIES
- To perform the job successfully, an individual should demonstrate the following competencies:
- Embodies Laramar Core Values
- Strong oral and written communicator
- Positive attitude, organization with strong attention to detail required
- Participate in proactive team efforts to achieve departmental and Company goals
- High level of professional communication, customer service, organizational, administrative, and time management skills
- Ability to learn, adapt to, and excel at company software and potential changes
SUPERVISORY EXPECTATIONS
Directly supervises one or more employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and disciplining employees; addressing complaints, concerns; and resolving problems.
Physical Demands and Work Environment: (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more of working time.)
The work environment is the typical office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. Must be able to drive to sites or meetings with staff, clients, and vendors.
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job's duties, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms, stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 20 pounds and should do so in a sound and safe manner. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
About The Laramar Group LLC
Private U.S. real estate investment and property management firm serving multifamily residents and property investors.
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