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Assistant Communications Manager

Rosewood Hotel Group

Jeddah, KSA

Full-time

Onsite

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Social media managementFacebookTwitterInstagramWebsite and online media managementMarketing campaign management

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Communications and Digital Media

Oversee Rosewood Jeddah social media channels, including Facebook, Twitter, and Instagram.
Create an annual social media calendar, engage followers, and identify posting and investment opportunities.
Maintain the hotel website and online media such as TripAdvisor in line with Rosewood standards.
Ensure event activities are professionally reflected in web and e-commerce strategy.

Creative and Marketing Activities

Create hotel collateral, food and beverage promotional visuals, menus, advertising, and festive brochures.
Assist in managing marketing resources to optimize total hotel revenue potential.
Develop innovative marketing events and activities for hotel businesses and outlets.
Develop creative concepts that reflect the positioning and personality of each restaurant or business.
Implement campaigns supporting the positioning of food and beverage outlets, Sense Spa, and accommodation.
Support the core market-segment strategy for Rosewood Jeddah’s launch marketing campaign.

Collaboration and Brand Standards

Work with operational teams to incorporate their ideas into the marketing and social media agenda.
Ensure campaigns are approved in a timely manner according to the hotel communication strategy.
Work within corporate identity guidelines defined in the graphic standards manual.
Work with banks, airlines, retail operations, and other third parties on shared marketing benefits.

Reporting and Administration

Build effective databases and maintain accurate guest data integrity.
Prepare statistical reports showing the return on investment of key marketing initiatives.
Prepare monthly revenue reports covering historical and future trends for Rooms, Food and Beverage, and Conference and Banqueting.
Keep informed about revenue tools that can identify niche marketing opportunities.
Complete administrative tasks such as complimentary and entertainment forms, database updates, and purchase-order follow-up.
Carry out other duties assigned by the Director of Sales and Marketing.

Role Expectations

Manage digital channels and follower engagement to support marketing opportunities.
Create branded collateral and promotional materials for hotel businesses and outlets.
Develop and execute marketing events, campaigns, and communications activities.
Prepare revenue, statistical, and return-on-investment reports.
Maintain compliance with corporate identity and communication standards.

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