Asset Application Delivery Manager

What You'll Be Doing

Essential Skills & Experience

• Proven experience managing operational support and service delivery for business-critical technology platforms.
• Strong knowledge of Incident, Problem, Change, and Service Request Management, ideally within an ITIL-based environment.
• Good understanding of enterprise application platforms and application architectures.
• Demonstrable experience leading and developing high-performing technical or application support teams.
• Excellent stakeholder management and relationship-building skills.
• Ability to communicate complex technical issues clearly to both technical and non-technical audiences.
• Strong organisational, planning, and prioritisation skills, particularly within fast-paced operational environments.
• Excellent written and verbal communication skills.
• Proactive, self-motivated approach with a strong focus on customer service and continuous improvement.

Desirable Skills & Experience

• Experience within the Water or Wastewater industry.
• Understanding of digital and enterprise system architecture.
• Experience with resource planning and work management tools such as Planview and Jira.
• Experience supporting asset management applications.
• Experience supporting mobile workforce applications.
• Experience within wholesale, B2B platforms, or partner-integrated technology environments.
• Knowledge of cloud platforms, API-driven architectures, and application monitoring tools.
• Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
• You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.
• Our Commitment to Diversity
• We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
• Additional information:
• In line with Southern Water’s security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years.
• Appointment to this role is subject to the successful completion of all pre ‑ employment checks, including security vetting.
• Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment. Some positions may also require h igher levels of security vetting , which may involve providing additional documentation.