Area Sales Manager

• level 3/ 4 Customer Service or Sales qualification.
• 5 GCSEs / GCE including Mathematics and English (at C grade or above).

More about the Area Sales Manager role…

• Train, motivate and lead the on-site sales teams on sites within your responsibility to achieve agreed KPI’s, including but not limited to, sales rates & 5* Customer Service.
• Ensure sales are negotiated to required sales rates, achieving maximum revenue with minimal incentives.
• Close supervision of the progress of existing sales and part exchanges to ensure the achievement of target exchanges and legal completions with specific attention to monthly forecast, ensuring all are working to a common goal and stakeholders are aware of potential risks.
• Maintain strong knowledge of the local market, for both new build and secondhand competitors, with awareness of the market conditions. Make recommendations for improvements to marketing activity in order to drive enquiries
• Responsibility for the successful operation of marketing suites, including H&S, site presentation & staffing.
• Provide market research information in order to agree sales volume and prices.
• Work with other departments to plan plot releases to ensure the optimum mix, and availability of units. Ensure any customer and / or plot issues are dealt with in a timely manner.
• Attend internal and external meetings as required and ensure completion of relevant reports.
• Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.
• Ensure compliance with H&S and any other mandatory training requirements across the team
• Ensure Vistry SOPs and H&S policies and procedures, are observed by the team at all times.
• Implement Vistry’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Follow the principles of Vistry values of ICQ at all times
• Assist with internal or external audits as required in line with Vistry Values of ICQ.

Finally, let’s tell you a bit more about us…

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.

Join us in making Vistry.

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