Area Manager

Manage and supervise the daily activities of the Supervisors

Ensure that hiring policies are followed for each employee

Review with the Operations Manager all terminations for field staff, and ensure prior approval from the General Manager

Conduct annual performance reviews of Supervisors, and semi-annual reviews of field staff

Conduct interviews regularly for current and future staffing requirements

Take disciplinary measures when and where required, with staff

Approve and submit all payroll for field staff

Minimum of 3-5 years of customer service experience

Minimum 1-2 years of management experience

College degree preferred

G Class license and a clean driver’s abstract required

Experience in the parking industry is considered an asset

Technical or mechanical skills are an asset

Ability to train, coach, and motivate staff

Conflict resolution and problem-solving abilities

Ability to prioritize and organize under pressure

Strong organizational skills and attention to detail

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Strong communication and interpersonal skills, both written and verbal

Bilingualism (French/English) is required, as the role involves working in a bilingual environment

Ability to work independently, in a team, and meet deadlines under pressure