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Key skills for this role
To lend support to the finance team in areas of collections, and special projects.
To lend support to the finance team in areas of collections, and special projects.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Collect insurance data from patients and physician practices for insurance claim submission.
Enter pertinent data into Finance system for purpose of generating insurance claims
Locate and make use of insurance websites for purpose of settling unresolved insurance claims
Process insurance appeals based on low pays and/or denials
Perform all phases of insurance follow-up for the purpose of obtaining insurance payment.
Multi-task with the ability to prioritize time sensitive accounts.
Strong phone skills to include incoming/outgoing calls from patients, insurance companies, and customers with regard to patient accounts.
Knowledge of CPT & diagnosis codes, LCD/ NCD and payer medical policy guidelines
Ability to review and research denial reasons for corrective measures.
Retrieve and re-file documents for audits or Insurance request.
Research incorrect patient addresses and update as needed.
Compile information & spreadsheets for attorney follow-up
Performs all other duties as assigned
Skip the repetitive application forms
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Minimum of 3 years administrative or healthcare experience with direct customer contact, computer literate with focus on education or training
Excellent customer service skills, proficient in database and data entry, excellent organizational skills, general office equipment skills
HS Diploma; college preferred
Fluent English, both written and spoken. Second language a plus. Excellent writing skills
Microsoft Office (Word, Excel, Power Point (Access exp.+), Teams, Sharepoint
Ability to multitask and prioritize.
Aptitude for learning new software programs and concepts, team player
Remote work
Must be able to sit for long periods of time while using the computer and phone extensively.
Verified company details for this employer are not available yet.
Full-time
Mid · 3+ years experience
Remote
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