Application Support Specialist

[Provides 2nd level support and problem-solving expertise concerning functional issues of infrastructure, design, methods, tools etc. to ensure that a robust, maintainable, high-quality, standards-compliant business applications software environment is developed and maintained. Ensures that all agreed targets, SLA and Metrics are met]

[Demonstrate ownership of assigned events and incidents through to restoration and collaborate with internal & external teams within the organization and external suppliers. Maintains quality standards and policies. Identifies opportunities for improvement. Liaises with the development team to overcome known problems and fulfil user.}

Ready to embark on the journey? Here’s what we are looking for:

As an Application Support Specialist, having Business knowledge is a huge plus. Very good knowledge of DGF applications will also be an integral part of this role.

You are a technology aficionado, therefore you have a good understanding of other applications. You are willing to learn/ upskill into new technology (Automation/AI) in alignment with the product/DGF road map

You are able to work independently, prioritize and organize your tasks under time and workload pressure.

You can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.