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Application Support Engineer & NET Developer

Rysun Labs Inc
Tampa, USA
Full-time
Entry · 1+ years experience
Onsite
USD 75000-90000 yearly / year
Discovered 1 weeks ago
C#.NET.NET CoreASP.NET CoreWeb APIREST APIs
Free

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C#.NET.NET Core
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• Application Support & Troubleshooting

  • Provide technical support for multiple applications across UAT, and production environments.
  • Investigate and resolve application incidents, defects, and service requests.
  • Troubleshoot issues across .NET applications, APIs, databases, integrations, and application logs.
  • Perform root-cause analysis and implement permanent fixes or appropriate workarounds.
  • Monitor recurring issues and proactively identify opportunities for application improvement.
  • Support production releases, deployments, and post-release validation.
  • Prioritize and manage multiple incidents based on business impact and severity.
  • Maintain technical documentation and knowledge-based articles
  • Design, develop, test, and maintain applications using C# and .NET / .NET Core.
  • Develop and maintain RESTful APIs and backend services.
  • Implement business logic, integrations, and application enhancements.
  • Write clean, maintainable, scalable, and testable code.
  • Participate in code reviews, unit testing, debugging, and application modernization.
  • Collaborate with senior engineers, QA, DevOps, and other technical teams.
  • Write and troubleshoot complex SQL Server queries.
  • Develop and maintain stored procedures, views, and database operations.
  • Analyze data to troubleshoot production issues and identify root causes.
  • Understand relational database concepts, transactions, indexing, and basic query optimization.
  • Work directly with clients and business users to understand application issues and requirements.
  • Translate business needs into technical requirements, user stories, and acceptance criteria.
  • Participate in requirement-gathering sessions, UAT, application demonstrations, and client meetings.
  • Communicate technical issues and solutions clearly to non-technical stakeholders.
  • Take ownership of issues from initial investigation through resolution.
  • C# and .NET / .NET Core

• ASP.NET Core And Web API

  • REST APIs
  • Strong Microsoft SQL Server / SQL skills
  • Object-Oriented Programming

• Entity Framework And LINQ

  • Debugging and troubleshooting
  • Git and modern development practices
  • Basic understanding of CI/CD and cloud environments
  • Excellent verbal and written communication
  • Basic React / JavaScript knowledge

• JSON And XML

  • Postman or similar API testing tools
  • Application logging and monitoring
  • Azure DevOps, Jira, ServiceNow, or similar tools
  • Candidates must hold at least one recognized cloud certification, such as:
  • Microsoft Azure Fundamentals (AZ-900) or higher

• Azure Developer Associate (AZ-204)

  • AWS Certified Cloud Practitioner or higher

• AWS Developer Associate

  • Google Cloud certification
  • Hands-on Azure or AWS experience is strongly preferred.
  • Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.
  • 1–4 years of professional experience in software development, application support, or a combination of both.
  • Strong backend development and SQL fundamentals.
  • Experience troubleshooting production applications and APIs.
  • Strong analytical and problem-solving skills.
  • Excellent communication and client-facing skills.
  • Comfortable working with multiple applications and priorities.
  • Willingness to work on-site in Tampa, Florida.
  • The ideal candidate is someone who can go beyond simply resolving tickets. They should be able to understand:
  • Business Problem → Application → API → .NET → SQL → Integration → Root Cause → Solution
  • This position is well suited for an early-career engineer who wants to build strong experience across backend engineering, production support, client engagement, and business analysis.

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