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Application Specialist
Gastops
Ottawa, CAN
Full Time
Mid
Field
1 weeks ago
Mechanical EngineeringElectrical EngineeringSoftware EngineeringLubrication System DesignControl SystemsIndustrial Communication Protocols
Free
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Mechanical EngineeringElectrical EngineeringSoftware Engineering
About the Role
Gastops seeks an Application Specialist to provide pre- and post-sales technical support for MetalSCAN products. The role blends technical expertise with customer-facing responsibilities, including field work, product training, and data analysis.
Key Skills for This Role
Mechanical EngineeringElectrical EngineeringSoftware EngineeringLubrication System DesignControl SystemsIndustrial Communication Protocols
Responsibilities
- Collaborate with Product Management and Engineering Teams to suggest product enhancements or new product development
- Support Marketing and Sales Teams in developing new product applications and use cases
- Analyze field data to determine equipment health for customer assets
- Liaise with customers and manage resolution of product issues or concerns
- Travel to international customer sites for hands on technical support, installations, commissioning, inspections, training, and demonstrations
- Act as project manager for various tasks and projects within the E&I Business Unit
Requirements
- Degree or diploma in Science, Technology, Engineering, or related program
- 3+ years of demonstrated experience in an associated role
- Strong analytical ability and technical judgment
- Experience with Mechanical, Electrical, or Software engineering in a support, design, or manufacturing role
- Available to travel internationally up to 20% of the time
- Knowledge of lubrication system design, control systems and industrial communication protocols
- Knowledge of gas turbine engines, wind turbines, or other large rotating equipment platforms
- Knowledge or experience with condition monitoring systems
Full Job Posting
Position Overview
- Permanent Fulltime position based in Ottawa, Ontario.
- Work schedule: Onsite.
- Role status: Existing Role.
About Gastops
- Gastops has built a robust business recognized worldwide for innovative contributions to equipment health management in aviation, energy, marine, industrial, and transportation industries.
- Products include on line oil debris sensors, torque measurement sensors, turbine blade health sensors, and at line oil analysis systems.
What You’ll Do
- Collaborate with Product Management and Engineering Teams to suggest enhancements to existing products or development of new products.
- Support Marketing and Sales Teams in development of new product applications and use cases.
- Analyze field data provided by our product to determine equipment health for customer assets.
- Liaise with customers and manage resolution of any product issues or concerns.
- Travel to international customer sites as part of Field Service Representative pool for hands on technical support, installations, commissioning, inspections, training, and demonstrations.
- Act as project manager for various tasks and projects undertaken by E&I Business Unit.
What You Bring
- Degree or diploma in Science, Technology, Engineering, or related program with 3 years of demonstrated experience in an associated role.
- Strong analytical ability and technical judgment.
- Experience with Mechanical, Electrical, or Software engineering in a support, design, or manufacturing role in a technology based product manufacturing environment.
- Passionate about customer satisfaction.
- Available to travel internationally, averaging approximately 20% of the time.
- Knowledge of lubrication system design, control systems and industrial communication protocols.
- Knowledge of gas turbine engines, wind turbines, or other large rotating equipment platforms would be an asset.
- Knowledge or experience with condition monitoring systems is also highly desirable.
What We Offer You
- Salary Range: CAD 50,000–CAD 80,000 (final compensation based on experience, skills, and fit).
- Bonus or Profit sharing and share purchase programs.
- Comprehensive health and wellness benefits.
- Opportunities for growth and development.
- Social activities, company sponsored events and opportunities to give back to our local community.
- Remote working options.
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